Agency Sales Representative

Company Description Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits to workers and their families across the United States. The company offers a broad range of workplace benefits, including disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. Colonial Life supports more than 87,000 businesses and 4 million workers with benefits services, education, and innovative enrollment technology.

In 2022, the company paid over $700 million in benefits to policyholders, reflecting a strong commitment to customer support and financial security. Colonial Life maintains an active presence on social media, including Facebook, Linked In, and Instagram, to engage with employers, workers, and communities.

Role Description The Agency Sales Representative is a full-time hybrid role based in Paducah, KY, with a mix of on-site client visits and some work-from-home flexibility. Day-to-day responsibilities include prospecting and building relationships with local employers, presenting Colonial Life’s workplace benefits solutions, and coordinating enrollment activities. The role involves conducting needs assessments, delivering product presentations, and supporting employers and employees through the benefits education and enrollment process.

The Agency Sales Representative collaborates with internal teams and agency leadership to meet sales goals, maintain accurate records, and ensure high-quality customer service. This position requires consistent follow-up with prospects and existing clients, participation in local networking opportunities, and ongoing learning about Colonial Life products and industry trends.

Qualifications

• Demonstrated skills in consultative sales, relationship building, and customer service, with the ability to communicate value clearly to employers and employees.
• Strong communication, presentation, and interpersonal skills, including the ability to explain insurance and benefits concepts in an understandable way.
• Organizational and time-management skills to handle multiple accounts, follow-up activities, and documentation in a fast-paced environment.
• Comfort with technology and digital tools, including CRM systems, virtual meeting platforms, and enrollment technologies.
• Self-motivated and goal-oriented, with the ability to work both independently and as part of an agency team.
• Prior experience in insurance, employee benefits, or business-to-business sales is preferred but not required; willingness to obtain applicable insurance licenses (if not already held).
• High school diploma or equivalent required; bachelor’s degree in business, marketing, or a related field is a plus.
• Ability to travel locally within the Paducah, KY area to meet with clients and attend networking or community events as needed.