Inside Sales Engineer

Schedule: Monday - Friday (Graveyard Shift), 8:00 AM - 5:00 PM Pacific Time (PST)

Experience Level: 6 months to 2 years

Salary: $12 - $15 USD per hour (Depending on Experience) + Performance-Based Commission

Insulated Products Corporation (IPC) is seeking a motivated, customer-focused, and results-driven Inside Sales Engineer to join our growing sales team. This fully remote position is ideal for an experienced B2B sales professional who enjoys building relationships, understanding customer needs, and providing consultative solutions for
industrial and manufacturing products.

As an Inside Sales Engineer, you will serve as a trusted advisor to customers by responding to inquiries, identifying the best thermal packaging solutions, preparing quotations, coordinating sample requests, and managing opportunities throughout the sales process. You will collaborate closely with Engineering, Operations, Manufacturing, and Customer Service to ensure an outstanding customer experience from initial contact through project completion.

The ideal candidate is a confident communicator with strong sales instincts, excellent follow-up skills, and a proven ability to build long-term customer relationships. We are looking for someone who thrives in a fast-paced environment, takes ownership of their work, and is driven by achieving results.

• Respond promptly and professionally to inbound customer inquiries.
• Conduct discovery conversations to understand customer applications and
  requirements.
• Recommend appropriate IPC products and thermal packaging solutions.
• Provide preliminary pricing guidance and prepare customer quotations.
• Build and maintain strong customer relationships through proactive communication.
• Follow up consistently with prospects and customers to move opportunities
  through the sales pipeline.
• Maintain regular communication throughout the sales process to ensure an
  exceptional customer experience.
• Coordinate customer sample requests from initiation through delivery.
• Track quotations, sample requests, and sales opportunities.
• Maintain accurate CRM records, customer communications, and sales activities.
• Ensure timely follow-up on outstanding quotes and customer requests.
• Support order handoff and coordinate with internal teams as needed.

• Partner with Engineering, Manufacturing, Operations, and Customer Service to
  deliver effective customer solutions.
• Represent customer needs internally while balancing manufacturing capabilities
  and business objectives.
• Communicate customer requirements clearly to internal stakeholders.
• Support continuous improvement by providing customer feedback and market
  insights.

• Identify opportunities to grow existing customer accounts.
• Develop long-term relationships that generate repeat business.
• Support company sales objectives through consultative selling and solution-based
  recommendations.
• Consistently meet or exceed established sales performance expectations.

• Minimum of 3 years of successful B2B sales experience selling tangible
  products.
• Proven experience managing customers through a consultative sales process.
• Excellent verbal and written English communication skills.
• Strong interpersonal, negotiation, and relationship-building abilities.
• Highly organized with excellent time management and follow-up skills.
• Self-motivated and capable of working independently in a fully remote environment.
• Strong problem-solving skills and ability to manage multiple priorities.
• Comfortable collaborating with cross-functional teams.

• Experience selling industrial, manufacturing, packaging, engineering, or technical
  products.
• Experience with solution-based or consultative selling.
• Experience using CRM software and Microsoft Office applications.
• Experience supporting technical products or engineered solutions.

We value candidates who demonstrate:

• A strong sales mindset with a passion for helping customers.
• Practical sales experience and proven business results.
• Coachability and a willingness to learn technical products.
• Accountability and ownership of their work.
• Excellent communication and professionalism.
• Persistence, resilience, and strong follow-up habits.
  
  A collaborative attitude and commitment to customer success.

Candidates with experience in the following roles are encouraged to apply:

• Inside Sales Engineer
• Technical Sales Representative
• Sales Engineer
• Business Development Representative
• Territory Sales Representative
• Customer Solutions Specialist
• Technical…