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Remote CS Leader — Onboard & Grow Key Accounts
Remote / Online - Candidates ideally in
New York, USA
Listed on 2026-08-28
New York, USA
Listing for:
Bernard Nickels & Associates
Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
Sales
Customer Success Management, Account Manager
Job Description & How to Apply Below
Bernard Nickels & Associates is seeking a Customer Success Manager to own onboarding, implementation, and client management for 10-25 accounts across the construction ecosystem. You will collaborate with field teams to drive platform adoption on active jobsites and translate client feedback into software improvements with Product and Engineering.
Ideal candidates have 3+ years in B2B SaaS Customer Success or a construction/safety background transitioning into tech, plus a proven track record in
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