Inside Sales Specialist

Temp Aid is a premier global innovator in temperature-controlled packaging solutions, specializing in cold chain products designed to preserve the integrity of temperature sensitive items. We proudly operate manufacturing facilities in China, Vietnam, the United States, and Canada. Temp Aid is also distinguished as the only ISTA Standard 20 Certified Testing lab in Canada, underscoring our commitment to quality and excellence.

Join us and become a part of our exciting growth journey!

We need an Inside Sales Specialist who gets excited about being the first person pharmaceutical companies talk to when they need packaging solutions. You'll be the voice they hear when they're trying to figure out how to ship a new cancer therapy or get vaccines to rural clinics.

This isn't just about hitting numbers (though you'll definitely do that). You're helping ensure medications reach patients safely. That call you make today could help a biotech company get their breakthrough therapy to market faster.

What does that look like day-to-day? You'll be researching pharmaceutical companies, clinical research organizations, healthcare facilities, and pharmaceutical distribution centers. You'll make calls to decision-makers and set up meetings for our outside sales team. You'll use Linked In, industry databases, and good old-fashioned detective work to find the right people to talk to.

• Make 80+ calls per day to pharmaceutical companies, clinical research organizations, and healthcare facilities
• Talk to 6-10 decision makers daily (because not everyone picks up on the first try)
• Use Linked In and other platforms to research prospects and find new accounts
• Follow up on leads from marketing campaigns and trade shows

• Set up 3-5 qualified appointments per week for our outside sales team
• Follow our process for cold and warm calling (we'll teach you this)
• Manage leads through our sales process
• Keep detailed records in Hub Spot

• Participate in inside sales training and peer group sessions
• Help develop and maintain our CRM database
• Use social media to build relationships with prospects

• 2+ years of inside sales experience (you know how to work the phones)
• Experience with consultative sales techniques (not just order-taking)
• Strong communication skills and professional phone presence
• Reliable internet connection for remote work and MS Teams meetings

• Experience in healthcare, pharmaceutical, medical device, or other regulated industries
• CRM system experience. Hub Spot preferred
• Understanding of B2B sales cycles
• Social media savvy for prospecting

• You're genuinely curious about how pharmaceutical companies work
• You can handle rejection without taking it personally
• You're organized and detail-oriented (pharmaceutical industry doesn't forgive sloppy work)
• You like learning new things and getting better at what you do
• You're motivated by knowing your work helps get medicines to patients