Renal​/Rare Territory Account Specialist – Baltimore, MD

Key Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan aligning shared priorities to drive product demand and improve patient outcomes.
• Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond with agility.
• Use territory data and market trends to uncover local insights and lead impactful customer engagements (virtual or in person).
• Facilitate planning sessions with key stakeholders to solve complex challenges across functions.
• Deliver real-time access support and collaborate with Patient Specialty Services (PSS) for a seamless customer experience.
• Harness digital tools and omni-channel strategies for personalized outreach (virtual and face-to-face).

• Bachelor's degree (4-year).
• Experience in pharmaceutical/biotech/healthcare (or complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B), with large, geographically dispersed sales teams within the last 5 years.
• Proven track record of high performance selling to large accounts and key customers.
• Self-starter with analytic abilities and ethical leadership/compliance mindset.
• Reside within the territory or within 50 miles of the territory border; travel 60-80% across the geography; valid driver's license; ability to drive and/or fly.

• Experience across therapeutic groups/disease states, account management strategy, and new product launches.
• Understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or HCP medical calling.

Driving is an essential function (requires valid, unrestricted driver's license).