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Remote Customer Success Manager Retention
Remote / Online - Candidates ideally in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-08-30
Juneau, Juneau Borough, Alaska, 99812, USA
Listing for:
Cleo
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Sales
Customer Success Management, Account Manager
Job Description & How to Apply Below
Cleo is seeking a Customer Success Manager to remotely support US-based clients. You will manage a portfolio of accounts across the full lifecycle, conduct executive QBRs, and drive retention and expansion.
The role requires proactive health monitoring, risk mitigation, and close collaboration with Sales, Services, and Product to ensure customer value. You’ll leverage Planhat and Salesforce to maintain accurate data, identify upsell opportunities, and contribute to the CS organization’s growth.
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