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Remote Retention & Upsell Specialist
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-31
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Twoconnect
Full Time, Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
Sales
Inside Sales, Customer Success Management, Bilingual -
Customer Service/HelpDesk
Customer Success Management, Bilingual
Job Description & How to Apply Below
Twoconnect is hiring a Sales Customer Service Representative (Retention) to up-sell and cross-sell to existing customers by telephone, handling inbound and outbound calls to meet sales targets while delivering exceptional service. The official title is Retention Customer Service Officer, with full-time remote work from home and global opportunities.
You’ll follow up on leads, maintain detailed sales activity records, and inform management of growth opportunities in product and education sales.
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