Military & Veteran Partnership Specialist

Military & Veteran Partnership Specialist

Requisition Number: MILIT
002568

• Posted :
  August 24, 2026
• Full-Time
• Remote

Showing 1 location

Saint Petersburg, FL 33702, USA

The Strategic Partnerships & Alliances Team at Excelsior University is dedicated to cultivating purposeful collaborations through partnerships and strategic alliances with corporations, associations, government entities, military installations, veteran organizations, other academic institutions, and likeminded organizations serving those seeking to complete a post-secondary degree or certificate. Excelsior University is an accredited, not-for-profit distance learning institution founded in 1971 focused on providing educational opportunity to adult learners, with an emphasis on those underrepresented in higher education.

The primary function of the Military and Veteran Partnership Specialist position is to ensure a robust pipeline of prospective students by enhancing awareness of Excelsior University among local military installations, surrounding communities and veteran partners. Staff members in this role will engage with potential students at military installations in their area, as well as with veterans, military spouses, and other interested individuals in neighboring communities, through both in-person and virtual sessions to support them in the admissions and degree selection process.

Additionally, staff members will proactively engage with various veteran and community-based partners to promote the university to potential students. This position requires a commitment to delivering high-quality service by mastering a wealth of information about the university and effectively communicating it to prospective students in a streamlined and consistent manner. The representative must possess the ability to professionally represent Excelsior University across diverse academic, military, veteran, and general community settings.

The successful candidate will report to the Director of Military Outreach and Veteran Partnerships, work closely with other members of the Strategic Partnerships and Alliances team, interact with other Excelsior University departments and staff members, and be able to work independently and as part of a team to help successfully achieve inquiry, enrollment, credit taking, and revenue goals and objectives. This position requires regional and national travel, including weekends and overnight

Depending on location, this position may require the ability to work from a home office. This position requires regional and national travel (including weekend and overnight travel).

• Assist in coordinating, executing, and supporting the team and university strategic plan, under the oversight of the Director of Military Outreach and Veteran Partnerships.
• Collaborate with other Strategic Partnerships and Alliances team members to ensure best use of resources and best practices.
• Build and manage relationships with various military and veteran stakeholders in the designated area and act as a point of contact and advocate.
• Actively seek opportunities to promote Excelsior and engage existing military installations and veteran partners through relationship building, site visits, webinars, presentations, and other forms of outreach, engagement, and marketing with the focus on generating inquiries, enrollments, credit taking, and revenue.
• Identify process refinements and strategies to improve the student experience for the military and veteran market and heighten the level of customer service being delivered to students and/or military installations and veteran partners. Identify specific needs of prospective students and triage student issues to appropriate parties.
• Engage with military installation and veteran partner contacts to identify and organize recruiting and engagement events, both face-to-face and virtual, such as education fairs, benefits fairs, transfer fairs, webinars, direct enrollment events, and other prospective student facing engagements.
• Generate inquiries that are a good fit for Excelsior and provide general intake for prospective students via personal virtual or in-person…