Account Director II - Enterprise

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.

Allows for Work From Home in WA, CA, AZ, OR or NV

Requires at least 50% or more of time conducting sales activities outside of the office.

• Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.

• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.

• Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.

• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.

• Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.

• Builds and Grows Pipeline

Requires at least 50% or more of time conducting sales activities outside of the office.

Basic Qualifications:

• 7+ years of industry sales experience.

• Minimum skills required to perform in this role.

• Attention to detail with good organizational capabilities.

• Ability to prioritize with good time management skills.

• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.

• Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.

• Proficient in MS office products:
  Outlook, Word, Excel, and PowerPoint.

Preferred Qualifications:

• Knowledge and understanding of the telecom industry's competitive landscape.

• Experience with  preferred.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$109,649 - $146,192 in these states: AL AR AZ FL GA IA  KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$115,133 - $153,507 in these states: CO HI MI MN NC NH NV OR RI

$120,617 - $160,812 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through…