Remote Senior National Accounts Director, Healthcare SaaS

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning, a leading healthcare and learning technology company,is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning.

From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

What You'll Do

As the Director of National Accounts for Laudio, the primary and immediate responsibility of the Director of National Accounts is introducing new health systems to Laudio, partnering with sales to move these opportunities through the sales pipeline, and assisting in generating high-quality, well-priced, and multi-year contracts. As the Director of National Accounts, you have demonstrated consistent top pipeline growth and performance, preferable for rapidly growing HIT SaaS companies.

You must show competence in helping to manage complex consultative sales processes via virtual and in-person selling, with the requisite ability to listen, communicate and persuade effectively with C-suite health care executives. Ideally you will have existing C-suite healthcare relationships as well as involvement and relationships in industry associations regionally or nationally. As the Director of National Accounts, you must excel in all stages of pipeline development, and given Laudio’s early stage, you should be comfortable and have past success generating leads.

WHERE YOU’LL WORK

This position will have the flexibility to work remotely within the United States.

How You’ll Spend Your Time

• New client introductions, particularly to System CHROs, COOs and CNOs. The Director of National Accounts is expected to independently generate introductions to health system leaders.
• Demonstrations of product to health system CNOs, COOs, CHROs, and other C-suite leaders. The Director of National Accounts is expected to be able to independently identify the operational challenges of each targeted Health System and professionally articulate how HWS products and Services could bring value and efficiency to their existing operations. Work with other SME’s at HWS and Sales Solution Consultants to coordinate tailored demo’s and build trust and relationships that yield sales opportunities in the pipeline and closed new logo business.
• Progressing complex opportunities with many stakeholders is critical. This includes identifying champion(s), prospects, and connections to strategic priorities, budget, approval, ROI, and timeline. The Director of National Accounts is expected to develop account plans and senior peer relationships with prospects with the sales team and be able to quickly access the opportunity relative to each prospect's budget, timeline, and ability to make the ROI case.
  
  The Director of National Accounts is expected to be familiar with and to independently use the company's GTM playbook and ROI model and to properly position champions to use this ROI model to make the internal business case for Laudio.
• The Director of National Accounts will be evaluated for generating senior leader approved, signed contracts to generate bookings growth.
• The Director of National Accounts is also responsible for maintaining and updating prospect contacts and notes in Laudioʼs CRM (currently Hub Spot). Updating this tool as close to real-time as possible is both important and essential.
• Work with the Laudio Insights (Laudio's Thought Leadership arm) team members to plan and execute new…