OEM Account Manager

ABB OEM Account Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Sales Manager

As an OEM Account Manager, you will be responsible for developing, implementing, and managing multiple account strategies focused on growth, profitability and customer satisfaction while coordinating all sales activities and managing resolution of customer problems. Responsibilities include assisting with project quotations, order management, customer training and demand generation to position ABB as the preferred vendor. This is a remote position for candidates based in Ohio.

This role is contributing to the Electrification Smart Buildings division in the United States.

You will be mainly accountable for:

• Customer Relationship Management:
  Serve as the primary interface for OEM customers, building strategic relationships, resolving issues, and ensuring customer satisfaction through tailored account plans and training initiatives.
• Sales Strategy & Execution:
  Develop and implement sales strategies to grow market share and margin, identify and secure new OEM customers, and propose recovery plans to address potential order shortfalls.
• Cross-Functional Collaboration:
  
  Coordinate with internal teams to align customer needs with business goals, share market insights, and facilitate effective communication across departments.
• Market Intelligence & Value Creation:
  Monitor competitor activity, understand customer business drivers, and create added value through cross-selling opportunities and streamlined engagement with ABB.

Qualifications for the role:

• Education & Experience:
  
  Bachelor's degree (preferred but not necessary) with 3+ years of relevant experience, particularly in the electrical industry and with ABB products.
• Customer & Sales Expertise:
  Proven ability to work with OEM customers, manage complex contract negotiations, and respond quickly to customer needs.
• Technical & Analytical
  
  Skills:
  
  Strong in technical applications, proposal development, and use of analytical software and sales tools;
  Six Sigma or equivalent quality training preferred.
• Communication & Leadership:
  Excellent interpersonal and leadership skills, with experience leading discussions and building strong customer relationships.
• Work Authorization & Travel:
  Candidates must already have a work authorization that would permit them to work for ABB in the US

ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications.

The Division's highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers' carbon reduction strategies.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran…