Automotive Product Specialist

Description

Product and Luxury Specialists are able to facilitate and present feature and benefit knowledge of all Stellantis vehicles to drive performance improvement for retail automotive sales and service professionals. Product and Luxury Performance Specialists will be able to facilitate and present in-depth product technology, brand heritage and competitive comparisons of all vehicles to drive performance improvement for retail automotive sales and service professionals.

The trainer is a primary liaison between the corporation and retail. They manage their own logistics and market for their training sessions. They are Subject Matter Experts (SMEs) helping to develop and deliver our courseware. They answer strategic corporate initiatives and drive that message to the retail side. They support our corporation through their voice and actions at the retail level.

Key areas of responsibility:

Product Training Facilitation

- Afford all Dealers within territory an equal opportunity to participate in quarterly and annual Certification program

o Average Territory Scope

 Covering parts of a large state territory or potentially 2-3 States based on dealership count

 May require overnight travel

- Prepare and Deliver Instructor Led training Retail Sales Consultants and Sales Managers within defined territory. This includes both in-person and Virtual Classroom Online (VCO) offerings

- Prepare and Deliver Instructor Led training to Service Advisors and Service Managers within defined territory. This includes both in-person and Virtual Classroom Online (VCO) offerings

- Support various stakeholders within Stellantis as necessary (e.g. Fleet, Engineering, Marketing, Business Centers)

- Understand and effectively communicate brand content while displaying personal knowledge of retail environment

- Assist Curriculum development and revision process as Subject Matter Expert/Reviewer of content

- Process rosters following training to ensure proper credit for attendees

Territory Management

- Plan and Schedule quarterly training calendar

- Communicate with and Recruit enrollment from assigned dealers to fill training courses

- Initiate marketing activities to Dealerships, Sales Managers and Sales Consultants to drive enrollment for their workshops and/or targeted programs to achieve required objectives

- Initiate performance improvement at the retail level to positively impact vehicle sales

- Follow-up on daily inquiries from retail professionals

Corporate Voice

- Thoroughly understand all corporate training programs, certification, customer experience initiative, corporate retail programs and market initiatives to effectively communicate to dealership personnel

- Support and partner with Business Center personnel on various initiatives to promote retail sales

- Deliver Sales and After Sales product training consistent with market, BC, corporate and/or brand objectives

Skills

training instruction, training development, automotive industry, sales, dealerships, presentation skills, instructor led training, instructional training, automotive dealership, sales marketing, car sales

Top Skills Details

training instruction,training development,automotive industry,sales

Additional

Skills & Qualifications

- Remote position - territory within the scope of the Midwest Business Center

- 4 year college degree from an accredited university

- Willingness to travel as much as 80% of the time

- Confident facilitating training in front of both large and small groups

- Knowledge of Microsoft Office (Word, Outlook, Excel and Power Point)

Preferred Qualifications:

- Automotive Retail experience preferred as a Sales Consultant or Sales Manager

- Facilitation experience preferred in Automotive/Sales related curriculum

- Must be able to handle questions/objections, direct participant activities and maintain a high energy learning environment

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Raleigh, NC.

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant…