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Senior Customer Success Leader – Enterprise Accounts; Remote

Remote / Online - Candidates ideally in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Rocket Software
Remote/Work from Home position
Listed on 2026-09-04
Job specializations:
  • Sales
    Customer Success Management, Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 83000 - 112000 USD Yearly USD 83000.00 112000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Leader – Enterprise Accounts (Remote)

Rocket Software in the United States seeks a Senior Customer Success Manager to lead strategic accounts, drive product adoption, and ensure value realization across the customer lifecycle. You will partner with Sales, Services, Support, Product Management, Engineering, and Marketing while mentoring teammates.

You will manage a portfolio of strategic customers, conduct business reviews, monitor health with Gainsight, and advocate for customer needs to influence product strategy and service

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Position Requirements
10+ Years work experience
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