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Remote Enterprise CS Manager Retention

Remote / Online - Candidates ideally in
Papillion, Sarpy County, Nebraska, 68046, USA
Listing for: Cleo
Remote/Work from Home position
Listed on 2026-09-04
Job specializations:
  • Sales
    Customer Success Management, Account Manager
Salary/Wage Range or Industry Benchmark: 75000 - 100000 USD Yearly USD 75000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Remote Enterprise CS Manager — Growth & Retention

Cleo is seeking a Customer Success Manager to own a portfolio of 30+ accounts in a Remote-US role. You will guide customers through implementation, renewal, and expansion, delivering executive-level QBRs that tie Cleo’s platform to measurable business outcomes.

You will build strong relationships, monitor health metrics, and collaborate with Sales, Support, and Product to drive ARR growth. Travel 5–10% annually and champions data hygiene in Salesforce and Planhat.

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