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Strategic CSM – Accounts, Remote-First
Remote / Online - Candidates ideally in
Toronto, Ontario, C6A, Canada
Listed on 2026-09-05
Toronto, Ontario, C6A, Canada
Listing for:
AfterShip Group
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
Sales
Customer Success Management, Account Manager
Job Description & How to Apply Below
After Ship Group in Toronto, Canada is seeking a Customer Success Manager (Hybrid-Scale) to lead a strategic book of 100+ accounts. You’ll blend automated playbooks with high-touch, executive-level engagements to drive adoption, renewals, and expansion.
You’ll use health scores and CS platforms to prioritize risk, plan QBRs, and craft success plans for ~20% of your top accounts, while building scalable workflows for the remaining 80.
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