Virtual Sales Representative

• Manage daily call responsibilities according to defined expectations to achieve KPIs
• Promote client products via outbound telephone calls to assigned healthcare professional targets
• Engage healthcare professionals in in-depth program discussions to achieve sales, market share, territory and company goals
• Respond to inbound healthcare professional calls and address product questions when required
• Profile and manage targeted healthcare professional lists to grow product volume
• Maintain required call productivity and program metrics
• Qualify or disqualify healthcare professionals from target lists through outbound prospecting calls
• Verify and complete CRM data entry, including target responses and follow-through actions
• Communicate persuasively with customers using effective selling, listening, negotiation skills, proper terminology and approved messaging
• Maintain thorough knowledge of client products and programs
• Listen and respond appropriately to customer needs and questions
• Create and maintain positive impressions with the client and its customers
• Participate in teleconference and live national, regional and district meetings and training sessions when required
• Represent the client at national and/or local conventions when applicable
• Report to the Amplity Sales Manager
• Collaborate with VSRs, Amplity client services and home office support teams
• Maintain positive working relationships with customers and client contacts

• Bachelor’s degree required
• 2+ years of Pharma Sales experience
• Respiratory experience (preferred)
• Clinical understanding of Respiratory (preferred)
• Experience working in or support of a Respiratory office and how they operate
• Ability to understand and explain complex scientific information via telephone
• Able to adapt to a rapidly changing marketing department
• Ability to speak up and advocate for the customer
• Solid presentation skills
• Excellent verbal, written and interpersonal communication skills
• Experience and ability to use PowerPoint, Word, Excel and Salesforce
• Clear, articulate and grammatically sound speech and professional phone manner
• Strong focus on providing customers with superior support and service
• Ability to learn, understand and communicate complex information over the telephone
• Strong rapport building skills and active listening skills
• Excellent selling, closing, persuasion and presentation skills
• Ability to comprehend and communicate complex technical/medical terminology and maintain required technical expertise, including competitive product knowledge
• Good organizational and planning skills, strong attention to detail and accuracy
• Ability to work independently and as a team member
• Flexibility and ability to handle multiple tasks simultaneously
• Must successfully complete client training and meet training expectations before servicing client customers
• Must comply with all applicable laws, regulations, Amplity policies, Code of Conduct, privacy and data guidelines, and state and federal laws

Demonstrates strong Pharma Sales expertise with a focus on Respiratory products, effective communication skills, and the ability to engage healthcare professionals. Proficient in managing client relationships and achieving sales targets while adhering to compliance and training requirements.

• Pharma Sales Experience
• Respiratory Knowledge
• CRM Data Entry
• Effective Communication Skills
• Presentation Skills

• Pharma Sales
• Respiratory Experience
• Complex Scientific Information Communication
• CRM Data Management
• Technical/Medical Terminology Comprehension

• Active Listening
• Rapport Building
• Negotiation Skills
• Organizational Skills
• Flexibility

• Healthcare Professional Engagement
• Client Relationship Management
• KPI Achievement
• Compliance with Regulations
• Customer Support

• Salesforce
• Power Point
• Word Excel