Account Manager - Telco

Jr Account Manager - Telco

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customer's IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE's strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team.

Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPE's presence in the account. Constantly develops information technology industry knowledge to position HPE's portfolio in the account. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customer's advocate inside HPE.

Plans for accounts to deliver results through the financial year and beyond. You will work along with a senior EAM to support all aspects of a global account.

• Articulates a connection between the customer's core KPIs
• Builds and executes a plan to drive growth and profitability across HPE's portfolio
• Engages with the customer to identify opportunities
• Develops and maintains a professional relationship network within the customer
• Develops and maintains an overview of the partner's landscape in the account
• Develops and updates expertise in IT technology
• Builds relationship and runs a regular account governance with the extended account team
• Utilizes HPE tools and processes for customer advocacy
• Builds and executes basic account business plans for defined accounts

• University or bachelor's degree preferred
• Typically, 4-8+ years sales experience.
• Account management experience desired.
• Experience in IT industry preferred.
• Experience in vertical industry preferred.
• Must have the ability to create, support and initiate executive level relationships.

• Drives Results:
  Shows strong will to win, is persistent in face of obstacles and has a clear results orientation.
• Strategic Planning:
  Able to articulate a vision for the future and a path to achieve it in an account business plan, aligned with the HPE strategy, direct leadership, and the HPE business units.
• Sales Execution:
  Able to efficiently deliver on short term sales engagements and objectives.
• Continuous Learning:
  Continuously and actively pursues own learning.
• IT Industry Acumen:
  Builds and maintains solid knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers.
• HPE Portfolio Knowledge:
  Builds and continually updates a solid understanding of HPE products, solutions, and service offerings - their value propositions, competitive differentiators, and benefits to our customers and our customers' customers.
• Team Leadership:
  Able to lead teams (including dispersed and indirect team members) successfully through sales engagements in a complex matrix organization.
• Network/Relationship Building:
  Able to create strong professional relationships; understands and leverages the value of networks and collaboration.
• Two-way communication:
  Able to listen actively to understand the perspectives of others, and to articulate value propositions, plans, and proposals in language relevant to the customer, partner or internal stakeholder.
• Influencing and Negotiating:
  Understands and proficiently leverages influencing and negotiation techniques.
• Business Acumen:
  Understands how different parts of a business interoperate to produce business outcomes and how actions impact company results. Has a developed understanding of general business concepts and the economy. Able to understand financial reports and make relevant conclusions for planning. Similar principles apply to public sector organizations.
• Operational Excellence:
  Able to show predictability and operational excellence both internally and externally.
• Integrity:
  Acts with integrity…