Sales Operations Manager

About the Role

Our client, a leader in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a highly organized and strategic Sales Operations Manager to join their team in Centurion . This role is integral to ensuring the efficiency and effectiveness of the sales department, overseeing processes, systems, and data management that support the sales force. You will work closely with sales leadership and cross-functional teams to streamline operations, improve sales performance, and provide critical insights for strategic decision-making.

This position offers a hybrid work model, blending the benefits of in-office collaboration with the flexibility of remote work, within a company renowned for its commitment to operational excellence and market leadership in the FMCG space.

• Develop and implement sales processes and policies to improve efficiency and effectiveness.
• Manage sales forecasting, planning, and budget tracking to support strategic sales initiatives.
• Oversee the CRM system, ensuring data integrity, user adoption, and effective utilization for sales insights.
• Analyze sales performance data and provide reports and recommendations to senior sales leadership.
• Coordinate with marketing, finance, and supply chain teams to ensure seamless sales operations.
• Train and support the sales team on new processes, tools, and best practices.

• Bachelor's degree in Business Administration, Sales, or a related field.
• 5+ years of experience in sales operations or a similar role within the FMCG industry .
• Proven experience with CRM software (e.g., Salesforce) and sales analytics tools.
• Strong understanding of sales processes, forecasting methodologies, and performance metrics.
• Excellent project management and problem-solving skills.
• Ability to work effectively in a hybrid work environment.

• Competitive annual salary and bonus structure.
• Comprehensive medical and retirement benefits.
• Hybrid work arrangement providing flexibility.
• Opportunities for professional development and career advancement in Centurion .
• A collaborative work environment focused on driving sales excellence.