Senior Director, Client & Strategy, DHS

Senior Director, Client Growth & Strategy, DHS

This is a hybrid position.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people's needs and transform their experience of government.

Our collaborations have shaped some of the defining moments in public-sector service delivery. We've helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government approaches technology.

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Ad Hoc values acceptance, accountability, and humility. We aren't heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

As a Senior Director of Client Growth and Strategy, DHS, you will help shape and execute Ad Hoc's growth strategy across mission-aligned opportunities within the Department of Homeland Security, with particular focus on U.S. Citizenship and Immigration Services (USCIS) and other programs where modern digital services can improve how government serves the public.

This is a hands-on growth leadership role for someone who understands the customer beyond the opportunity pipeline. You bring deep knowledge of the mission, organizational landscape, acquisition environment, technology priorities, and key stakeholders. You understand how strong delivery creates customer trust and how to turn that trust, market knowledge, and existing relationships into pipeline, capture strategies, and booked business.

Successful candidates may come from several paths. You may have built your foundation in federal program delivery, technology, consulting, or operations before transitioning into growth and capture. You may be a former federal leader who has successfully transitioned into industry. Or, you may come from a high-performing technology or product company where you have owned strategic federal accounts and helped customers adopt modern platforms and solutions.

Regardless of path, you are comfortable wearing multiple hats. You can move from an executive customer conversation to developing an account strategy, identifying whitespace, shaping an opportunity, working with technical teams on a solution, leading capture, and presenting a strategic pursuit to executive leadership.

• DHS Growth & Account Strategy
• Develop and execute growth strategies across USCIS and other mission-aligned DHS organizations and programs
• Bring deep knowledge of assigned accounts, including customer missions, organizational structures, key stakeholders, acquisition strategies, technology environments, budgets, and competitive landscapes
• Leverage established customer and industry relationships to strengthen Ad Hoc's positioning and identify new opportunities
• Identify opportunities where Ad Hoc's capabilities can improve public-facing services, accessibility, resilience, cybersecurity, and the delivery of essential government services
• Build and manage qualified, multi-year pipelines aligned with company growth objectives
• Identify and pursue new business, recompetes, takeaways, task orders, and on-contract growth opportunities
• Identify whitespace within existing customers and expand into adjacent programs, offices, and mission areas
• Develop and execute customer call plans and account strategies
• Forecast pipeline and bookings, communicate risks and opportunities, and maintain accountability for growth objectives
• Maximize existing contract vehicles while identifying additional vehicles, partnerships, and teaming opportunities necessary to support account strategy
• Capture & Opportunity Leadership
• Lead strategic pursuits throughout the federal opportunity lifecycle, from early identification and qualification through capture, proposal, negotiation, and award
• Shape opportunities before solicitation by combining customer relationships, mission knowledge, competitive intelligence, and an understanding of federal acquisition strategy
• Develop capture strategies, win themes, customer engagement plans, competitive positioning, teaming strategies, and price-to-win approaches
• Lead multidisciplinary pursuit teams that may include solution architects, technical SMEs, delivery leaders, pricing, contracts, recruiting, proposals, and executive leadership
• Lead or participate in gate reviews and…