Business Development Representative

Business Development Representative About the Role

The Business Development Representative is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. They work to become a subject‑matter expert on products and programs for the sales organization. They routinely develop and maintain strong customer relationships while identifying and closing new business. This role may be level I or II depending on business and team needs.

• Maintain and build relationships with customers, ensuring their satisfaction and addressing any concerns or issues.
• Provide excellent customer service and support, serving as a primary point of contact for customer inquiries.
• Drive vendor initiatives and support partner enablement activities.
• Collaborate with vendors to develop and execute strategic initiatives that drive business growth.
• Support partner enablement activities and work closely with internal teams to achieve vendor-specific KPIs and targets.
• Develop in‑depth knowledge of vendor products, programs, and industry trends.
• Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
• Coordinate with internal teams to ensure timely follow‑up and accurate reporting on vendor‑related activities.
• Build customer relationships to effectively market a broad range of TD SYNNEX's product portfolio.
• Actively participate in the sales team customer account planning and review process.

• 0 to 1 year of relevant work experience preferred.
• Associate degree in business, marketing, computer science or related field or an equivalent combination of formal education, training and directly related progressive job experience preferred.
• High School Graduate with HS Diploma field of study required.
• Customer relationship management skills; negotiation skills; good judgement; office skills.
• Ability to collaborate with others, demonstrating advanced listening skills and high accountability.
• Basic knowledge of sales processes, procedures, and terminology.
• Willingness to travel as needed.
• Ability to follow instructions and seek clarification when necessary.
• Proficiency with standard office equipment.
• Basic data entry and mathematical skills.
• Attention to detail and accuracy.
• Clear communication skills in English and local/regional languages.
• Competence in creating and delivering presentations.
• Effective collaboration with diverse individuals.
• Strong organizational and time management abilities.
• Adaptability to changing circumstances.
• Capacity to work well under pressure and manage high workloads.
• Upholding social, ethical, and organizational standards.
• Maintenance of confidentiality.
• Proficiency in multitasking and building relationships.
• Sensitivity to others’ needs and feelings.
• Comfort with extended phone use and immobility.
• Ability to learn and adapt to new systems and technology.
• Basic computer system and application skills.
• Availability for occasional non‑standard work hours or overtime.
• Comfortable working remotely or on‑site in a professional office environment.
• Open to any of our US offices, with potential for hybrid, in‑office, or remote work based on business needs.

Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/achievements, and will be mutually agreed upon at the time of offer. Qualified candidates can expect a salary beginning at $51,000 or more depending on experience.

5/27/24. This date is an estimation; please still apply if it has passed.

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