Commercial and Hospitality Account Manager - Austin​/San Antonio, TX

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Date: Sep 4, 2026

Company: Milliken and Company

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations.

Discover more about Milliken’s curious minds and inspired solutions at  and on Facebook , Instagram and Linked In .

POSITION TITLE

Commercial and Hospitality Account Manager – Austin/San Antonio

COMPANY OVERVIEW

At Milliken, our work begins behind the scenes often taking shape in a lab. The molecules and materials we create are transforming lives and experiences around the world. We're a global leader with over 155 years of expertise in research, design and manufacturing specializing in the textile, chemical, healthcare, and flooring industries.

Headquartered in Spartanburg, South Carolina, our eight thousand associates across 46 locations are a diverse global team of scientists, engineers, manufacturers, designers, thinkers, and problem solvers. People who come to work every day with curious minds and an unwavering commitment to delivering sustainable solutions for our customers and communities. Named to the World’s Most Ethical Companies list by Ethisphere Institute for 15 consecutive years, we rally behind a common purpose: to positively impact the world for generations.

POSITION OVERVIEW

Milliken Flooring is searching for a Commercial & Hospitality Account Manager for the Austin and San Antonio territory. The ideal candidate should possess strong experience and knowledge of the contract sales process and preferably knowledge of the contract carpet industry. We are looking for someone with comprehensive knowledge of the local A&D industry - capable of specifying and selling through this segment, and experience in seeking and developing annuity business with end users.

This person should have evidence of strategic relationships with key decision makers in the territory and the ability to see the “big picture” by assessing, prioritizing, navigating and quickly adapting to complex situations in key projects. This person also needs to have strong listening and communication skills used to identify customer needs and encourage customers to specify and purchase Milliken flooring products.

In order to strengthen key relationships and secure specifications on must win projects, this person will need to be able to work flexible hours.

JOB RESPONSIBILITIES

• The successful candidate will meet and exceed all revenue and growth goals assigned.
• Develop, plan, and execute sales and marketing strategies within assigned A&D, End User, and Dealer accounts.
• Develop and maintain a detailed sales strategy for each target aimed at retention/penetration to gain targeted market share within specified segments.
• Promote the Company brand in the marketplace.
• Support commercial dealer channel strategies and relationships to fully maximize contracting opportunities and market coverage.
• Manage all aspects of day-to-day account management.
• Identify winnable projects . Fill and maintain a workable pipeline.
• Be involved in industry trade organizations. IIDA/IFMA, etc.

QUALIFICATIONS - REQUIRED

• Qualification B.S./B.A.
• 3+ years’ direct industry sales experience.
• Ability to travel up to 20% within and outside assigned territory.
• Located in Austin or San Antonio market area.
• Well-developed communication and execution management skills.
• Must be a self-starter, experience with working from home office with limited supervision.
• Must possess very strong personal presence and interpersonal skills .
• Must be comfortable interacting with a wide variety of customers
  - from technical to non-technical.
• Strong understanding of the design process.
• Ability to lift and move…