Sales Paralegal

Essential Responsibilities and Duties

• Client Engagement:
  Understanding clients' needs, building rapport, recommending appropriate products or services, and conducting presentations.
• Sales Process Management:
  Managing the sales cycle from lead receipt to closure, including following up on leads, negotiating terms, and closing contracts.
• Relationship Building:
  Cultivating strong relationships with clients that ensure strong support, satisfaction, repeat business, and referrals.
• Sales Reporting:
  Maintaining accurate records of sales activities and customer interactions in CRM software.
• Time Management:
  Effectively prioritizing tasks to meet deadlines and manage multiple client interactions within a fast-paced environment.
• Schedule Flexibility:
  Adapting to a dynamic work schedule that may include occasional evenings, weekends, or travel to accommodate client needs or attend events.
• Maintaining strong client relationships to ensure future sales.
• Highly motivated and target-driven, with a proven track record in sales.
• Excellent presenting, negotiation, and communication skills.
• Prioritizing, time management, and organizational skills.
• The ability to connect with clients and empathize with them regarding difficult circumstances.
• Willingness to travel as needed or attend company events.

• Proven sales track record is required.
• A high school diploma or equivalent is required for this position.
• Additional education in customer service, sales, or a related field can be beneficial.
• Prior experience in customer service or sales support is needed.
• Proficiency in basic computer skills and office software (e.g., Microsoft Office suite).
• Excellent communication skills and a professional demeanor when interacting with clients.

• Computer:
  Intel i5 (8th Gen+) or AMD Ryzen 5 (3000+), or Mac M1+.
• Min. 8 GB RAM, 256 GB SSD.
• OS:
  Windows 11 or macOS.
• Monitors:
  Two screens required.
• Headset: USB wired or wireless.
• Internet:
  Wired connection, at least 20 Mbps.

• Quality Assurance (QA) Score (greater than or equal to 85% Monthly):
  Maintain an average monthly QA score of 85% or higher on evaluated inbound/outbound calls, measured via CRM scorecards to ensure script adherence, professional communication, and strict compliance with non-attorney/UPL boundaries.
• Gross Conversion Rate (greater than or equal to 40% Monthly):
  Convert at least 40% of all qualified, assigned leads into booked attorney consultations each month, measured in the CRM to drive sales pipeline performance and target goals.
• DNQ Rate (greater than or equal to 12% Monthly):
  Maintain a monthly DNQ rate of 12% or lower, tracked through CRM disposition logging to ensure accurate lead screening, prevent premature lead rejections, and enforce proper attorney escalations.

Full-Time Contractor Remote work Collaborative, mission-driven culture with a fast-paced startup dynamic.

• Salary Rate: DOE
• Benefits:
  Paid Time Off Mental Health Days

The team member is regularly required to stand, walk, and use his hands to perform tasks. Some lifting of files (up to 10 pounds) may be necessary.

Alonso & Alonso Attorneys at Law, PLLC is an Equal Opportunity Employer. Employment decisions are based on legitimate job-related qualifications, performance, business needs, and other nondiscriminatory factors. The firm prohibits discrimination, harassment, and retaliation based on race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, military or veteran status, citizenship or immigration status where protected by law, or any other characteristic protected by applicable federal, state, or local law.

This commitment applies to all aspects of employment, including recruitment, hiring, assignments, compensation, benefits, training, promotion, discipline, termination, and all other terms and conditions of employment. The firm also prohibits retaliation against any individual who requests an accommodation, raises a…