Trade Sales Consultant - Remote

Reporting to:
Regional Sales Manager

Lumens is a leader in luxury home furnishings, lighting, and décor, serving residential, trade, and contract design professionals across North America. We are seeking a Regional Sales Consultant to cultivate client relationships, drive sales growth, and support project-based business within a fast-paced, design-focused sales environment.

This role blends consultative selling, relationship management, and proactive business development. As a Regional Sales Consultant, you will engage directly with interior designers, architects, contractors, developers, and high-value residential clients to support projects ranging from single-room installations to large-scale residential and commercial builds.

You will manage inbound opportunities while also proactively identifying and developing new business through outreach, CRM insights, market activity, and project-based sales opportunities. Success in this role requires strong communication, responsiveness, organization, and the ability to guide clients through both transactional purchases and multi‑phase project sales with confidence and professionalism.

This is an ideal opportunity for someone who thrives in consultative sales, enjoys building long‑term client relationships, and is passionate about design, sourcing, and delivering exceptional service.

• Total target compensation is $70k - $85k

Remote/Hybrid Remote

• Develop and manage relationships with interior designers, architects, contractors, developers, and high‑value residential clients.
• Guide clients through the full sales process, including discovery, product recommendations, quoting, sourcing, follow‑up, and order management.
• Support both transactional and project‑based sales opportunities across lighting, furniture, and décor categories.
• Conduct business and project needs assessments to understand client goals, timelines, specifications, and purchasing requirements.
• Deliver responsive, consultative support that builds long‑term trust and repeat business.
• Collaborate with clients on product solutions, lead times, logistics, and sourcing strategies to support successful project execution.
• Maintain a proactive pipeline of opportunities and consistently follow through on open quotes, active projects, and relationship‑building efforts.
• Coordinate proactively with Customer Operations and fulfillment teams to ensure a seamless client experience from initial engagement through final delivery final delivery.

• Engage inbound opportunities generated through , phone, email, chat, and other customer touchpoints.
• Initiate outbound outreach to prospective and existing clients through calls, email campaigns, CRM workflows, and market‑based sales triggers.
• Utilize CRM tools and customer insights to identify opportunities including abandoned carts, dormant accounts, repeat purchasing behavior, and active project activity.
• Reactivate past customers and nurture developing relationships to generate incremental sales growth.
• Partner closely with regional teammates to support shared sales goals and client success initiatives.

• Maintain organized and accurate pipeline activity using CRM platforms and sales management tools.
• Track customer interactions, project status, follow‑up activity, and sales performance metrics.
• Prioritize opportunities strategically across transactional business and long‑term project development.
• Coordinate with internal teams including Customer Operations, Fulfillment, Finance, and Product teams to support seamless client experiences.
• Contribute feedback and insights that improve sales processes, customer experience, and…