Outbound Reservations Specialist

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Are you a persuasive communicator with a passion for customer service? Do you thrive in a fast-paced environment where performance and results are rewarded? As an Outbound and Inbound Reservations Specialist, you’ll be at the forefront of helping our valued owners plan their next dream getaway while meeting and exceeding your goals. We’re looking for highly motivated individuals with exceptional selling skills, the ability to build strong relationships with owners, and a drive to convert conversations into bookings.

If you’re competitive, goal-oriented, and eager to maximize your earning potential, this is the role for you!

Imagine connecting with owners who are genuinely excited to hear from you, guiding them toward exclusive vacation opportunities, and helping turn their travel dreams into reality! You’ll start with immersive training to become an expert in overcoming objections, tailoring offers, and mastering our vacation products. With a work-from-home opportunity, you’ll have the flexibility to build rewarding connections and achieve success from the comfort of your home.

Start Date:

Friday, October 16th, 2026

Training Schedule (4 weeks):
Monday - Friday: 6:00 am to 3 pm PST

Post Training

Schedule:

A schedule will be provided towards the end of training.

Hours of Operation:
Monday through Friday, 6 AM to 5 PM PST and Saturday, 6 AM to 3 PM PST

Work Location:

This is a fully virtual, work-from-home position for candidates residing in Nevada. Candidates residing outside these states will not be considered. Successful candidates must meet our work-from-home requirements (see below).

What is required for me to work from home?
Quiet workplace free of distractions and background noise
High speed internet requirements:
Download speed of 20 mbps and upload speed of 3 mbps average ping below 100m
Must be able to hardwire computer directly to a router
Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home)
Intermediate computer proficiency and ability to troubleshoot technical issues while at home

• Drive Reservations & Revenue:
  Use your persuasive skills to proactively contact owners, present compelling vacation offers, and successfully close bookings.
• Engage with Enthusiasm:
  Establish rapport, uncover travel desires, and craft personalized offers that lead to confident booking decisions.
• Master Consultative Selling:
  Conduct discovery conversations to identify owner needs, position the right vacation experience, and create urgency to drive conversions.
• Overcome Objections:
  Confidently handle resistance, highlight value, and tailor solutions to convert hesitant owners into enthusiastic travelers.
• Deliver Exceptional Service:
  Ensure a seamless booking experience by providing expert guidance, securing accommodation, and addressing any concerns.
• Exceed Performance Goals:
  Strive to meet and exceed key performance metrics.

• High school diploma or GED.
• Excellent communication skills and a strong customer focus.
• Sales-minded professionalism.
• Hospitality, sales, or marketing call center experience.
• Ability to overcome…