Principal Account Manager
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-09-12
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Sales
Account Manager, Business Development, Client Relationship Management
The Strategic Account Manager (SAM) is accountable for overall account ownership of assigned customers, developing executive relationships, leading an extended account team and growing global account incremental revenue while ensuring highest levels of customer satisfaction. The individual will lead and coordinate across all brands and offerings within the Honeywell Fire portfolio, orchestrating all the businesses around a single, clearly articulated medium- and long-term account plan.
You will be reporting to our Director Sales on a remote work schedule.
The role is ultimately measured by growth in revenue, adoption of our breakthrough initiatives, customer engagement and overall customer satisfaction.
Key Areas of ResponsibilityOverall account ownership for identified customers who are actively growing their business through inorganic expansion (ESD acquisitions)
Develop, maintain and manage to strategic account plan for assigned customers.
Formulate robust strategy, develop and deliver comprehensive business plans to address customer and prospect priorities, orchestrates and owns the medium and long-term execution of the account strategy, incorporating product, software, services, support/maintenance, partners and channels
Encourage innovation entrepreneurship spirit among the organization and constantly identify the new business winning opportunities and breakthrough initiatives, Becoming a strategic advisor on company's software, solutions and digital transformations.
Work closely with the executive team of these customers, serving as a trusted adviser in their business development activities.
Positioning Honeywell Fire’s offerings to best support strategic mutual growth with these customers.
Ensures the alignment of virtual/global account team to deliver strategic business outcomes to the customer;
Leverage support organizations including Offering, National Accounts and Demand Generation to funnel pipeline into the assigned accounts.Work strategically to understand the customers’ business and provide them with new and different ways to push their thinking and provide them with market differentiation
Develop long term C-level relationships, creates, and manages a strong customer governance model and ensures assigned executive sponsor is appropriately engaged
Lead integrated account planning and ensure the Honeywell Fire footprint is expanded as part of the customers’ strategic planning.
Drive revenue growth across all Honeywell Fire brands and BTIs, NPI, and drive vertical alignment within the customer’s sites / branches.
Ensure operation excellence, set up rigorous and effective operating cadence, enable tools and performance management; develop and train sales, marketing or any other functions which could contribute to global account revenue growth.
Act as Honeywell ambassador and build positive image; engage other BA and Honeywell businesses as needed to support the customer’s strategic plans.
Communicate key customer milestones, activities, and acquisitions to Honeywell Fire Management team.
Minimum of 6+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth.
Strong knowledge of strategic account management principles and sales strategies to effectively grow business and maintain customer satisfaction.
Strong analytical skills to monitor market trends and competitor activities for continuous growth opportunities.
Experience in combination of Enterprise Software Sales, Key Account management, and Business Development and consistent track record of exceptional software sales results with C-level clients
Experience with a proven track record of Strategic Account success with enterprise software and…
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