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Enterprise Account Director US | AI-native Marketing Analytics SaaS | Remote

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Grey Matter Recruitment
Remote/Work from Home position
Listed on 2026-09-16
Job specializations:
  • Sales
    Account Manager, SaaS Sales, B2B Sales, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR
Job Description & How to Apply Below

Looking to own and grow strategic enterprise accounts for one of the fastest-growing AI-powered customer engagement platforms in the market?

Backed by significant investment, global scale, and a market-leading product, you'll be responsible for driving retention, expansion, and long-term customer value across a portfolio of enterprise clients.

The Company
  • Gartner Magic Quadrant leader in Marketing Analytics
  • Recognised leader in AI-driven customer engagement, used by 1,000s of global brands
  • High-demand product delivering clear ROI, driving strong win rates and repeatability
  • $200M in funding but already profitable
  • 1100 employees with global offices across 26 locations
  • Great culture and working environment
The Role
  • Remote Strategic Account Director role focused on retention, renewals, and expansion
  • Own and grow a portfolio of enterprise accounts
  • Drive upsell and cross-sell opportunities across a broad platform suite
  • Build relationships with senior marketing, digital, and ecommerce stakeholders
  • Partner closely with Customer Success to maximise customer value
  • Enterprise, multi-stakeholder sales environment with high-value accounts
What You'll Need
  • Proven experience managing and growing enterprise SaaS accounts
  • Strong track record in renewals, retention, and expansion revenue
  • Experience selling Mar Tech, CX, Personalisation, CDP, Ecommerce, or adjacent SaaS solutions
  • Comfortable engaging C-level and senior stakeholders
  • Strong commercial acumen and negotiation skills
  • Thrives in fast-growth, high-performance environments
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