Key Account Manager- East Coast

iXCells Biotechnologies is seeking a highly motivated and results-driven Key Accounts Manager to join our growing Commercial team. iXCells Biotechnologies is a cell biology and cell technology company specializing in preclinical drug discovery solutions, offering disease-relevant cellular models, enabling technologies, and services for academic, biotech, and pharmaceutical partners. This position is responsible for managing strategic customer relationships and driving revenue growth across key accounts in the East Coast territory, with a strong preference for candidates based in or near Boston, MA.

• Develop and execute strategic account plans for a portfolio of key customers across the East Coast territory, including academic, biotech, and pharmaceutical clients.
• Identify and pursue new business opportunities within existing and prospective accounts to drive revenue growth.
• Present iXCells' products and services, including primary cells, iPS cell lines, iPSC-derived cell products, custom iPSC services, and functional bioassay development, to research and business stakeholders.
• Maintain regular communication with customers to understand research needs, provide product guidance, resolve issues, and ensure a high level of customer satisfaction.
• Manage the full sales funnel in Hub Spot, including pipeline development, deal stage tracking, lead scoring, and forecast accuracy.
• Maintain accurate sales forecasts and track account performance against quota and territory goals.
• Collaborate with scientific support, marketing, and operations teams to deliver tailored solutions and support complex projects.
• Report market insights and customer trends to inform business strategy.
• Represent iXCells at industry conferences, KOL events, and customer site visits across the East Coast.

• Bachelor's degree in life sciences, business, or a related field.
• Minimum of three (3) years of experience in account management, key accounts, or B2B sales.
• Demonstrated experience with:
• Account management and relationship building
• Territory management and strategic account planning
• CRM-based sales tracking (Hub Spot preferred)
• Excellent written and verbal communication skills, including the ability to present complex scientific concepts clearly.
• Preference for those based in the Boston, MA area, with ability to travel across the East Coast.

• Experience in the biotechnology, pharmaceutical, life sciences, or related industry.
• Existing network of contacts at pharma/biotech R&D organizations in the Boston/Cambridge corridor.
• Advanced degree or scientific background in cell biology or a related discipline.
• Experience selling iPSC, primary cell, or related cell-based research tools and services.

• Ability to remain seated for extended periods while working at a computer.
• Ability to occasionally lift up to 20 pounds.
• Ability to communicate effectively in person, by telephone, and electronically.

This position is remote/field-based, supporting the East Coast territory with a preference for candidates based in the Boston, MA area. The employee will regularly interact with sales, scientific support, marketing, and operations personnel in a collaborative and professional environment.

iXCells Biotechnologies offers a competitive compensation and benefits package, including medical, dental, vision, 401(k), paid time off, paid holidays, and opportunities for professional growth and development. Equal Employment Opportunity iXCells Biotechnologies is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

• This position is open only to candidates who are currently authorized to work in the United States on a permanent basis.
• iXCells Biotechnologies does not provide employment visa sponsorship for this position now or in the future.