Territory Manager

At Builders Mutual, we believe in the power of a team to get the job done right. Our team does their best work each day, creating a one‑stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren’t just words on a page—it’s integral to who we are, how we work, and what sets us apart.

We live out our values every day, striving to serve better and achieve more.

Bring your expertise to a team that’s shaping the future of construction insurance and safety. Builders Mutual is seeking a Territory Manager to support our agency network across the Charlotte, NC region. In this field‑based role, you’ll lead relationship and territory management efforts—developing agency partnerships, supporting business retention, and driving strategic premium growth.

You’ll be the key point of connection between the company and appointed agents—guiding them through our products, sharing insights to improve performance, and collaborating with underwriters and internal teams to deliver consistent value. Success in this role means strong partnerships, local impact, and long‑term results. The position offers flexibility to work from your home office, with 3–4 days per week of field travel and quarterly visits to our Raleigh, NC headquarters for meetings and team connection.

Our success is rooted in teamwork and the strong relationships we build with the people we work with, serve, and get the job done right.

• Effectively monitor agents’ performance (production, types and quality of submitted accounts, premium growth, loss ratio, submission activity, hit ratio, etc.) and work with them to improve as necessary
• Negotiate and establish business plans to enhance agency performance.
• Educate agents on Builders Mutual’s products, services, eligibility guidelines and pricing philosophy, as well as sales and cross‑selling techniques
• Develop, manage, and maintain business partnerships with appointed agents and producers.
• Serve as primary liaison between the agency and the company
• Respond to agency inquiries and lead resolution of problems
• Manage agency profitability, including implementation of action plans for underperforming agencies
• Manage territory profitability, including implementation of action plans to address growth, profit, and retention.
• Lead partnership relationships with all other company functions, including underwriting, claims, risk management, and marketing.
• Maintain information on key competitors in the territory

The Territory Manager position is a field position that entails travel within the assigned Charlotte, NC territory 65–75% of the time with some overnight travel required.

• Bachelor’s degree with at least 5–7 years of experience in property & casualty insurance, ideally in a territory, relationship, or agency management capacity.
• Strong knowledge of general business and insurance principles, including solid understanding of policy language and underwriting guidelines
• Excellent time management skills and be able to work with minimal direct supervision
• Excellent communication skills with strong customer focus
• Ability to handle multiple priorities
• Excellent PC and presentation skills
• Ability to effectively interact at all levels of the organization and business community

At Builders Mutual, we care about you—your success, your well‑being, and your growth. We offer a supportive environment, competitive benefits, and meaningful work that makes a difference.

• Competitive compensation with a base salary and a bonus plan…