Appointment Setter

Appointment Setter (Lead Generation, Meeting Booking & CRM) – Remote | U.S. Hours

Position Type:
Full-Time, Remote

Working Hours:

U.S. Business Hours — aligned with prospect time zones

At Pavago, one of our clients is hiring an Appointment Setter to connect with prospects, qualify interest, and consistently book qualified meetings for the sales team.

This is a high-activity, execution-focused sales support role. Your primary responsibility is simple: turn leads and outreach conversations into scheduled sales meetings.

You’ll work across phone, email, CRM, and scheduling platforms , maintain consistent follow-up, and ensure prospects receive a professional experience from first contact through their booked meeting.

If you’re confident communicating with prospects, comfortable with outbound activity, and highly organized with follow-ups and scheduling, this role is a strong fit.

Engage prospects through:

• Outbound calls
• Email
• Linked In and direct messaging
• Lead lists
• Inbound inquiries

You’ll:

• Start professional conversations with prospects
• Confirm interest in the company’s services
• Ask basic qualification questions
• Identify prospect needs and potential fit
• Follow up consistently with unresponsive or interested leads
• Move qualified prospects toward a scheduled conversation

Book qualified meetings between prospects and sales representatives using:

• Calendly
• Chili Piper
• Hub Spot Meetings
• Google Calendar
• Microsoft Outlook

Manage:

• Multiple calendars
• Prospect time zones
• Meeting confirmations
• Reminders
• Rescheduling
• Cancellation(s)

Your goal is not simply to book meetings — it’s to help ensure qualified prospects actually show up.

Conduct initial qualification based on factors such as:

• Prospect needs
• Role and decision-making authority
• Business fit
• Budget alignment
• Timing and interest

Provide the sales team with clear context before every scheduled meeting.

Maintain accurate prospect records in platforms such as:

• Salesforce
• Hub Spot
• Zoho CRM

Log:

• Calls
• Emails
• Conversation notes
• Follow-up dates
• Appointment status
• Qualification information
• Meeting outcomes

Keep CRM records clean, current, and actionable.

Work closely with:

• SDRs
• BDRs
• Account Executives
• Sales leadership

Provide detailed handoffs so sales reps understand:

• Who the prospect is
• Why they’re interested
• What they need
• Relevant qualification information
• Previous conversations and objections

Share recurring prospect feedback to help improve outreach and messaging.

Track performance across:

• Calls made
• Emails sent
• Conversations generated
• Appointments booked
• Qualification rates
  
  Meeting show rates
• Follow-up completion

Identify issues such as low response or show rates and help improve outreach and scheduling processes.

You:

• Are confident speaking with prospects on the phone
• Communicate clearly through email and messaging
• Are comfortable with high-volume outreach
• Follow up consistently without needing reminders
• Handle rejection professionally
• Stay organized across multiple prospects and calendars
• Pay close attention to scheduling details and time zones
• Understand that activity matters, but qualified meetings are the real outcome

• 1–2+ years of experience in:
  Appointment setting
• Inside sales
• Sales support
• Lead generation
• Customer-facing roles
• Strong written and verbal English communication
• Comfortable conducting outbound calls
• Experience with CRM platforms such as:
  Salesforce
• Hub Spot
• Zoho CRM
• Experience with scheduling tools such as:
  Calendly
• Chili Piper
• Strong calendar and time-zone management skills
• Highly organized and detail-oriented
• Comfortable working remotely during U.S. business hours
• Persistent and…