Sales Development Representative

Company Description

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for 30 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field.

The Sales Development Representative (SDR) supports the Sales department through lead generation and pipeline development. This position qualifies inbound leads and proactively targets prospective accounts through phone, email, Linked In, and other digital outreach to generate qualified sales opportunities for the Sales Executive team.

The ideal candidate is assertive, motivated, self-disciplined, engaging, business savvy, curious, and result oriented. Success is measured through prospecting activity, qualified meetings and opportunities, pipeline contribution, and consistent execution of the sales development process.

Job Description

Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position.

• Research target accounts, industries, and decision makers to identify potential opportunities.
• Conduct proactive outbound prospecting through phone, email, Linked In, and other digital channels.
• Utilize CRM and prospecting tools to develop and maintain targeted account and contact lists.
• Execute multi-touch outreach campaigns and follow up consistently with prospects.
• Monitor accounts and industries for business changes, expansion opportunities, and buying signals.

• Qualify inbound and outbound leads using established sales methodologies, including MEDDPICC.
• Promptly engage with marketing-generated leads in accordance with established Service Level Agreements (SLAs).
• Engage prospects to understand their business needs, challenges, and requirements.
• Establish rapport with decision makers and effectively communicate EAC's value proposition.
• Overcome objections and identify opportunities that align with EAC's products and services.
• Schedule qualified discovery meetings and transfer opportunities to the appropriate Sales Executive for further development and closure.

• Partner with Sales Executives and Sales Leaders to prioritize accounts and develop territory and account strategies.
• Build strong working relationships with the Sales team through communication, collaboration, and follow-up.
• Develop and maintain working knowledge of EAC's products and services, including PTC CAD, PLM, Digital Thread, and related solutions.
• Stay informed on manufacturing, engineering, and technology trends that may create opportunities for EAC.

• Maintain accurate and timely CRM records, including accounts, contacts, activities, lead status, and opportunity information.
• Adhere to established lead management, qualification, follow-up, and sales processes.
• Achieve monthly and quarterly activity, pipeline, and KPI goals established by Sales Management.
• Continuously identify and contribute ideas to improve prospecting techniques and results.

Perform other duties as assigned to support company objectives and market initiatives.

An equivalent combination of education, training and experience…