Sr Client Executive - Federal

Job Description

Are you an experienced Client/Account Manager? Do you thrive in attaining and retaining customers by building strong relationships? The role of the Federal Client Manager is to increase and retain Westlaw and public records revenue, along with integrated workflow software solutions in the Federal market while strengthening customer relationships.

• Attain and achieve assigned sales and revenue goals by establishing solid, long-term customer relationships and cultivate new business opportunities by diagnosing needs, presenting solutions and addressing customer concerns.
• Develop a territory management plan that incorporates key revenue growth and targeted customer prospects to achieve sales and revenue
• Provide day-to-day client management activities
• Build long-term business relationships, grow value and revenue, drive retention, and increase the Thomson Reuters footprint
• Coordinate customer support services to assigned accounts
• Effectively demonstrate key products and solutions
• Educate customers on the benefits of Thomson Reuters products and differentiators in the market
• Conduct customer meetings and business reviews monthly
• Coordinate training efforts to deeply penetrate accounts and obtain customer feedback.
• Coordinate local marketing efforts within assigned accounts.
• Keep up to date on competitive activities in accounts and communicate information to regional management.
• Actively use Salesforce to track and manage account management activity to include forecasting, customer meetings and trainings
• Demonstrate strong negotiation skills by effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties.

• 2+ years experience with federal government customers preferred, or 3+ years in similar market
• Strong communication, and presentation skills
• Field Sales or training experience strongly preferred
• Field Account Management and marketing experience strongly preferred
• Ability to travel to sales training, meetings and to customer locations
• Customer service orientation and experience
• Proficient in MS Office/internet

• BA/BS or JD strongly preferred

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• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values:
  Obsess over our Customers, Compete to Win, Challenge (Y) our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and…