Sales Enablement Education Specialist

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country.

The Sales Enablement Education Specialist supports ongoing Sales education, readiness, reinforcement, and field execution after initial onboarding.

• This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.
• This position is available in three regional assignments:
  Northeast, Southwest, and West. Each hire will serve as a dedicated partner to the sales teams within their assigned region. To ensure alignment with business needs, employees must work core hours of 9:00 a.m. to 5:00 p.m. in the local time zone of the region they support, regardless of where they reside.

• Support the development and execution of ongoing Sales education and readiness programs for field sellers, leaders, and specialized Sales roles.

• Support readiness for product launches, process changes, Sales plays, pilots, and go-to-market initiatives.
• Develop reinforcement plans, coaching guidance, talking points, and role-specific direction that support successful field execution.
• Gather and share field feedback to improve clarity, adoption, positioning, and execution.
• Help reinforce key behaviors over time to support sustained adoption and performance.

• Partner with Sales Enablement, Sales Leadership, GTM Strategy, Product, Marketing, Analytics, Training & Development, and other teams to support aligned education and readiness efforts.
• Work with subject matter experts and content owners to validate information and ensure education resources are accurate and practical.
• Partner with the Sales Enablement Content Specialist to identify content gaps, clarify field needs, and improve usability of Sales resources.
• Collaborate with Training & Development on learning standards, reinforcement strategies, and instructional practices where appropriate.

• Use field feedback, engagement insights, and business needs to improve Sales education and readiness resources.
• Evaluate whether education and reinforcement efforts are supporting intended behaviors and execution expectations.
• Recommend improvements that simplify the learner experience and increase field adoption.

• Bachelor's degree in Business, Communications, Education, Learning & Development, Marketing, or a related field, or equivalent relevant experience.
• At least three years of experience in Sales Enablement, Sales Education, Sales Operations, Training & Development, Communications, or a related field.
• Experience developing Sales-facing, business-facing, or role-based education and readiness resources.
• Strong communication, writing, facilitation, organization, and project management skills.
• Ability to translate complex business information into clear, actionable guidance.
• Ability to travel up to 25% based on business needs.

• Experience supporting a field-based Sales organization.
• Experience developing job aids, discussion guides, reinforcement tools, Sales play support, or role-based education materials.
• Familiarity with adult learning principles, instructional design, sales methodologies, or reinforcement strategies.
• Experience supporting product launches, go-to-market initiatives, pilots, or change efforts.
• Familiarity with CRM, learning, enablement, or knowledge management platforms.

Compensation: $90,000 - $105,000 base salary + annual bonus

This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and…