Allstate Retention Specialist
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-25
-
Sales
Customer Success Management, Insurance Sales, Sales Representative, Client Relationship Management
Job Description
Join a team that cares about our customers and you! Aminda Gamboa Allstate Insurance Agency in Austin, Texas, is looking for an experienced and committed individual to join our team as a
Full-Time Account Manager
. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.
to join our team and begin a role with excellent career growth and earning potential.
- Paid Time Off (PTO)
- Work from Home
- Flexible Schedule
- Mon-Fri Schedule
- Career Growth Opportunities
- Direct Deposit
- Hands on Training
- Bi-weekly Pay
- Commissions and Bonuses Offered
- Process customer policy change requests.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Maintain knowledge of new products and services.
- Generating insurance quotes.
- Provide exceptional customer service and support.
- Develop and maintain client relationships.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Presents and explains insurance policy options based upon prospective client needs and their personal goals.
- Provide customers with additional information about new products and services.
- Work independently and as part of a team.
- Handle customer renewals.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Confident, self-starter who works well independently.
- Professional phone etiquette.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- A Property & Casualty insurance license is required.
- Driven and goal-oriented individual.
- Minimum 1 year prior sales experience preferred.
- Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
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