Jr CS Account Manager; German Speaker

Salary Starting from €20,000 Gross/Year subject to Skills, Experience and Location.

Tired of the 9-to-5 grind? Imagine a World without borders, where opportunities are endless. That's the future of work, and what we are building  remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions. Fast-paced, people-driven, and globally connected — we empower businesses to build teams without borders.

We don’t just need a Junior Customer Success Manager — we need a relationship builder and strategic advisor. We’re looking for someone who gets their energy from building trusted partnerships, navigating complexity, and driving long-term impact within high-value accounts, while keeping a sharp, analytical focus on how their work delivers real business impact.

This isn’t a role for someone who wants to stay in their lane. You’ll be at the center of it all —supporting account strategy, driving proactive engagement, and influencing customer outcomes — ensuring everything you touch is data-informed, relationship-driven, and commercially aligned with our wider goals.

You won’t be a solo operator. You’ll collaborate with Sales, Operations, Legal, Finance, and Product teams, bringing everything together to ensure consistency, impact, and momentum across the board.

As a Junior CSM, you will:

• Own and support the success of a high-value client portfolio
• Drive structured account planning and proactive engagement, identifying risks and expansion opportunities
• Manage executive-level stakeholders and complex multi-country setups
• Monitor account health and metrics, ensuring long-term growth and retention
• Coordinate cross-functional initiatives to resolve escalations and optimize the client experience

• Minimum 1 year work experience in Customer Success, Sales or Business Development Representative roles
• Language:
  Native German. English: excellent verbal and written communication abilities.
• Energetic, Motivated:
  Displaying enthusiasm and a proactive attitude that drives engagement and inspires confidence in clients and team members
• Diligent Documentation: maintaining thorough and accurate records
• Customer-Centric Mindset:
  Every client matters!
• Relationship Building: develop and maintain strong relationships with clients to enhance trust and satisfaction
• Time Management: capable of prioritizing tasks dynamically and efficiently to meet client needs
• Team
  
  Collaboration:
  
  work effectively with cross-functional teams to enhance client satisfaction
• Negotiation and influencing skills

• System Knowledge: familiarity with CRM tools like Hubspot and Salesforce
• Experience in delivering product demonstrations and presentations.
• Experience with mid-market or enterprise clients

We’re a team of motivated, and fully distributed crew that proves "remote" doesn't mean "disconnected."

We don’t just "work" together — we create, challenge, and grow together. If you’re looking for an environment where your ideas are welcomed, your voice is heard, cross-collaboration on bold strategies thrive on collective brainpower and high-energy teamwork you’ll feel right at home.

• Global, remote, and thriving:
  We're a global team of talented individuals spread across 26 countries. Our Work Flex program lets you work from anywhere, anytime. Whether it's a beachside office or a cosy home office, the choice is yours.
• Your well-being is our priority:
  We know mental health matters, which is why we offer a dedicated Well-Being Day—a full day off just to recharge and relax.
• Get fit and stay active:
  Whether it’s yoga,…