Director of SHRM Business, Market

Introduction

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.

The Director, Client Partnerships, SHRM Business (DCP) is focused on initiating and growing the adoption of SHRM products and solutions through business relationships with current and potential large employers (i.e., key business leaders and HR executives in multinational corporations and large national companies). This role develops new prospects and leverages existing relationships to increase sales penetration of SHRM’s products and services through mapping the organizations needs with offerings that aid HR executives in addressing workplace challenges.

*** This is for a future opening.

Fully Remote Position:

• This position is fully remote and requires a reliable high-speed internet connection and a suitable workspace free from distractions. Employees must be available during standard business hours and adhere to company policies for virtual communication, collaboration, and data security. Occasional travel for team meetings or company events may be required.

Travel:20 – 30%

• Drive new business development and sales growth through a portfolio of existing and prospective corporate accounts, with a focus on large enterprise organizations.
• Cultivate and strengthen strategic relationships with CHROs and senior HR executives to align SHRM’s solutions with organizational needs.
• Conduct in-depth client research to gain business insights, identify pain points, and provide tailored, data-informed solutions to address client challenges.
• Leverage the full suite of SHRM offerings, including membership, certification, education, events, and thought leadership, to build customized proposals that maximize value and impact for the client.
• Create compelling sales presentations and communication materials that effectively convey SHRM’s value proposition and promote solution adoption.
• Collaborate cross-functionally with internal stakeholders across product development, marketing, and leadership to influence go-to-market strategies and enhance solution alignment.
• Manage the full sales lifecycle, including pipeline development, client engagement, proposal development, contract negotiation, and pricing, ensuring fair market value while preserving SHRM’s financial integrity.
• Ensure high client satisfaction through proactive account management and ongoing engagement that fosters long-term strategic partnerships.
• Maintain and exceed annual revenue targets (quota), with quarterly performance benchmarks tied to compensation.
• Position SHRM as a trusted advisor and thought leader by incorporating organizational research, workforce insights, and HR trends into client conversations and strategic recommendations.

Education:

• Germane degree and non-degree credentials or other verifications of skills and competencies will be considered.

Experience:

• At least ten (10) years of professional experience in business development, client relationship management, and account growth.
• Experience driving sales of HR-related programs or services (or equivalent products/services) at the executive level using consultative sales techniques.
• Successful past performance in business development (developing customer relationships, account strategies, developing a qualified pipeline to ensure forecast accuracy, and capturing large scale deals).
• Demonstrates agility and flexibility…