Director, Client & Strategy, HHS
Washington, District of Columbia, 20022, USA
Listed on 2026-09-27
-
Sales
Business Development, Client Relationship Management
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Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.
Work on things that matterOur collaborations have shaped some of the defining moments in public-sector service delivery. We've helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government approaches technology.
Built for a remote lifeOur culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.
Committed to high expectations and a welcoming cultureAd Hoc values acceptance, accountability, and humility. We aren't heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.
The Federal Civilian business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NOAA, NASA, IRS, the General Services Administration
, Office of Personnel Management
, the Library of Congress, Health & Human Services
, and the FDIC
. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.
As a Director of Client Growth and Strategy, HHS, you will be responsible for developing and growing strategic relationships and business opportunities across the U.S. Department of Health and Human Services (HHS) and its Operating Divisions.
You will combine customer relationships, market knowledge, business development, capture, and an understanding of technology and delivery to identify opportunities and turn them into measurable growth.
This is a hands-on role. You will engage directly with customers, build account plans, develop qualified pipeline, shape opportunities before solicitation, support and lead capture efforts, and work closely with delivery and technical teams to develop solutions that address customer mission needs.
Successful candidates may come from federal delivery, technology, consulting, business development, capture, or account management backgrounds. We are especially interested in people who understand HHS from the inside, have transitioned from delivery into growth, or have successfully owned HHS customers within a technology or product company.
Primary expectations include:- Develop and execute account and growth strategies across assigned HHS customers and Operating Divisions
- Build and maintain strong relationships with HHS program, technology, acquisition, and executive stakeholders
- Develop qualified pipeline and identify new business, recompetes, task orders, takeaways, and organic growth opportunities
- Identify whitespace within existing HHS relationships and opportunities to expand into adjacent programs and organizations
- Conduct regular customer engagement and develop actionable customer call plans
- Shape opportunities before solicitation through customer intelligence, mission understanding, competitive analysis, and acquisition knowledge
- Lead and support capture activities from qualification through proposal and award
- Develop win themes, competitive positioning, teaming strategies, and customer engagement plans
- Work with technical and delivery teams to translate HHS mission challenges into differentiated solutions
- Develop relationships with technology partners, primes, subcontractors, and other organizations across the federal health market
- Maintain accurate pipeline, opportunity, and bookings forecasts
- Present account strategies, opportunities, risks, and recommendations to Growth and Federal Civilian leadership
- Represent Ad Hoc at relevant HHS, federal health, partner, and industry events
- Translate successful delivery and existing customer…
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