Surgical Onsite Specialist - Madison​/Milwaukee

We anticipate the application window for this opening will close on - 21 Sep 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Surgical Operating Unit - Partnering across open, laparoscopic, minimally invasive therapies, and robotic-assisted surgery like no one else. Centered on collaboration, training, and innovation, our surgical ecosystem meets today’s demands while advancing minimally invasive surgeries for the future, always aiming to improve patient care.

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver’s license is essential for this role.

Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need toownyour future success. Join us for a career in sales that changes lives.

Primary Responsibilities

The Surgical Onsite  Specialist(SOS) is responsible forprovidingcasesupportandcustomersupport, training and education, and solutionimplementationassistanceacrossaligned

Surgical Centers of Therapy (COTs). This role ensures seamless productutilizationbyassistingwith on-site procedures, addressing customer inquiries, performing equipment upgrades and maintenance, and leading training initiatives for physicians and staff within an assigned account alignment and in partnership with the Surgical Account Manager (SAM). The Surgical Onsite  Specialist plays a critical role in lead generation, sales support, and market expansion efforts, contributing directly to the organization’s growth and success.

Territory: Madison, WI and Milwaukee, WI

Customer Support

• Provide real-time proceduralassistancefor Surgical COTswithin aligned territory.
• Offer technicalexpertiseand troubleshooting support to ensure successful product usage.
• Serve as a trusted resource for physicians and surgical teams in the OR.

Customer Engagement & Communication

• Act asaprimary point of contact for customer inquiries during on-site procedures.
• Ensure clear and effective communication between customers and colleagues.
• Identify and reportconcernsto aligned Surgical Account Manager (SAM).

Equipment Upgrades & Maintenance

• Perform equipment and software upgrades as required.
• Conductequipmentfleetaudits to ensureoptimalproduct performance and compliance.

Training & Education

• Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications.
• Support Resident Labs,Med Edcourses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.

Sales & Implementation Support

• Assist Surgical Account Manager(SAM) and Specialists with product trials, implementation, and conversion initiatives.
• Provide on-site support for regional conversions and product adoption strategies.

Inventory Management

• Maintainaccuratetracking and availability of surgical products for smooth procedure execution.
• Ensure inventory levels meet customer and operational needs.

Success Metrics:

• Achieve/exceed sales objectives by driving productutilizationand customer engagement.
• Secure base business and expand…