Sales Development Representative; SDR; Italian Market

Sales Development Representative (SDR) - Italian Market

Join us at Smartness as a Sales Development Representative (SDR) – Italian Market and help us grow the future of hospitality tech.

At Smartness
, we build SaaS solutions that boost lodging providers’ revenues by over 30% and increase direct bookings. We are the fastest‑growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top investors and named one of Italy’s Top 10 Linked In Startups, we are on a mission to scale globally.

• Outbound Prospecting – Identify and engage high‑quality leads by reaching out to accommodation providers. Your main goal is to create qualified appointments through both company‑provided contact lists and direct prospecting of new opportunities.
• Deliver Exceptional Experiences – You’ll be the first point of contact for potential clients, shaping their first impression of Smartness and contributing directly to our growth story.
• Achieve Your Monthly Target – Your performance will be measured by the ARR generated through the opportunities you create, emphasizing quality and conversion rather than volume.
• Data Analysis & Continuous Improvement – Sharpen your analytical mindset by monitoring and improving your pipeline performance using advanced sales tools.
• Trade Shows & Events – Attend 1–2 trade shows per year, meet clients in person, and learn directly from the field.
• Demonstrate Our Value Proposition – Clearly communicate how Smartness helps hospitality businesses grow, sparking enthusiasm and trust among prospects.

• Strategic Sales Mindset – You understand how to approach complex organizations, identify key decision‑makers, and tailor your outreach to different stakeholder levels.
• Business Acumen – You quickly grasp clients’ business models and challenges, positioning Smartness as a strategic partner rather than just a software solution.
• Collaborative Approach – You work closely with Account Executives and Product Owners to build and qualify high‑value pipelines, ensuring alignment from first contact to closing.
• Data‑Driven & Insight‑Oriented – You leverage CRM insights, market data, and sales intelligence tools to prioritize accounts and refine your strategy.
• Resilience & Persistence – Enterprise sales cycles are long and complex – you stay motivated, disciplined, and consistent in your outreach and follow‑up.
• Communication Excellence – You articulate Smartness’s value proposition to C‑level and senior decision‑makers confidently and clearly.
• Experience in B2B SaaS Prospecting – You have 1–2 years of outbound prospecting or lead generation experience, ideally within a SaaS or technology environment.
• Curiosity & Growth Mentality – You constantly learn from data, colleagues, and customers to sharpen your skills and evolve as a sales professional.
• Italian (C2 level)

• Work in a small, high‑performing team that moves extremely fast where you are extremely important.
• Work without dealing with jerks and ego‑maniacs – a culture of respect and collaboration.
• Opportunity to join one of the best travel‑tech sales teams in Europe.
• Environment where mistakes are allowed and used as learning opportunities.
• Space for ideas and projects – your voice matters at every level.
• Continuous growth – we challenge the status quo and renew our sales processes to meet ambitious goals.
• Fun and easygoing culture – we have fun while working.
• Leverage top‑tier software to automate repetitive tasks and focus on customers and targets.
• Remote working with frequent opportunities to meet up.
• Team‑building events beyond the usual outings.
• Competitive salaries and bonuses – we recognize talent and hard work…