Vaccines Customer Team Leader
Our Sales team supports our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems to meet the goals of the patients in their communities. The Vaccines Customer Team Leader (CTL) plays a critical role in establishing our company's customer focused initiative. This is a field-based position that covers the Arizona/Nevada district.
Major workload centers in the district include Reno, Las Vegas, Phoenix, Flagstaff & Tucson metro areas. At least 50% travel.
Leading and managing Customer Representatives in identifying customer needs. Coaching representatives, overseeing training, and completing people management processes for Customer Representatives and effectively developing and resourcing his/her customer team to address customer needs.
The ideal candidate for this role will demonstrate the following behaviors and attitudes:
- Strong leadership skills with experience leading teams through change and new challenges by applying situational coaching skills and using emotional intelligence.
- Self-starter who is comfortable working in and leading a team through ambiguity and the capacity to see what can be for this new organization.
- Communicate with courage and candor as we evolve our engagement model for this customer segment.
- Customer-centric mindset and the skills needed to listen to customers and understand their objectives and overall relationship with our broader organization.
- Leads by example by modeling flexibility, candor, and a willingness to respond during times of change while maintaining a positive attitude.
- Demonstrated account planning and management skills and strong collaboration with extended teams toward common goals.
– Minimum Requirements
BA/BS degree with 6-8 years of sales experience or a high school diploma with 10+ years of the following equivalent experience, with at least 4 years in pharmaceutical, biotech or healthcare industries preferred. Equivalent experience can be professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience.
Valid driver's license.
Education and Experience
Minimum of 3 years of experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations.
Minimum of 2 years of experience working in Marketing, Managed Care, or Sales support areas within the Pharmaceutical industry.
Experience selling in the Pharmaceutical, Biotech & Medical Device Industry.
Previous Field Sales Management experience.
Capable of establishing relationships and networks within a customer organization.
Vaccines experience.
Preferred Skills- Account Planning
- Account Planning
- Account Strategies
- Adaptability
- Analytical Problem Solving
- Business Networking
- Business Sales
- Client Coaching
- Client Development
- Customer Centricity
- Customer Communications
- Customer Engagement
- Customer-Focused
- Customer Management
- Decision Making
- Engagement Strategies
- Healthcare Sales
- Lead Generation
- Market Analysis
- Openness to Change
- Organizational Leadership
- Outside Sales
- People Leadership
- Pharmaceutical Sales
- Product Knowledge
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender…
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