Senior Manager Fully Remote

• Lead, develop, and scale a high-performing renewals team across regions and experience levels.
• Own the global renewals forecast and retention outcomes, partnering with Customer Success and Sales on expansion opportunities.

Requirements:

• Lead renewals, customer success, or account management in B2B SaaS with a record of owning retention.
• Manage global or senior teams, including hiring and development, and handle complex enterprise negotiations.
• Salary range is $139,000-$202,000 USD or $137,000-$199,000 CAD, plus commission and equity.
• Includes health, dental, 401k/RRSP, generous PTO, and other benefits.

Culture & Work:

• Remote-first with occasional travel, and an in-person onboarding in Toronto for GTM roles.
• Emphasis on AI adoption, curiosity, and a demanding yet rewarding environment.

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Password is a cybersecurity company that provides enterprise password management and Unified Access Management solutions. With over 180,000 businesses using its products and $400M in ARR, it's a fast-paced, innovative environment with a human-centric culture.