Care Partnerships Associate - Remote

Care Partnerships Associate
- Remote - CST/PST preferred
- Full-time

Are you a builder at heart? Do you thrive in fast-paced, growth‑oriented environments where you’re expected to think like an owner, move quickly, and proactively solve problems before they land on your desk?

Thriveworks is growing fast — and we’re looking for someone who’s ready to grow with us. The Care Partnerships Associate will play a key role in building and expanding strategic partnerships that drive patient referrals and long‑term partner satisfaction. This is a high‑impact, outbound‑facing role ideal for someone who brings a sales or business development mindset — with the follow‑through to back it up.

You’ll be responsible for growing partner relationships through proactive outreach, creative problem‑solving, and a deep understanding of what makes healthcare partnerships succeed. This role is perfect for someone who’s entrepreneurial, metrics‑driven, and thrives in environments where you create the playbook.

• Own and grow a portfolio of healthcare partnerships — with a clear focus on driving referrals and increasing partner engagement

• Proactively reach out to providers, referral coordinators, and practice managers to strengthen relationships and spot growth opportunities

• Identify patterns in referral behavior and recommend tactics to improve performance

• Execute outreach campaigns (calls, emails, in‑person if applicable) to build awareness and drive partner retention

• Collaborate cross‑functionally with marketing, clinical operations, and analytics to support partner needs and campaign execution

• Create monthly reports, dashboards, and presentations that track performance and growth metrics

• Support pre‑launch and launch strategies for new markets, ensuring all stakeholders are aligned

• Maintain CRM and internal tools (Salesforce, Google Drive, ) with up‑to‑date, actionable insights

• Always be looking for ways to add value and streamline the partner experience

• Actively participate in internal meetings and training, sharing ideas and best practices

• 2–5 years of professional experience; business development, outreach, or sales experience highly preferred

• Strong communication and relationship‑building skills
  - You’re comfortable on the phone, in person, and via email

• High level of ownership
  - You don’t wait for direction: you initiate, follow up, and follow through

• Problem‑solving mindset
  - You’re able to troubleshoot partner issues with creativity and urgency

• Comfortable with data
  - You know how to look at performance metrics and translate them into actions

• Organizational skills with the ability to juggle multiple priorities in a fast‑paced environment

• Experience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, )

• Bachelor’s degree (Healthcare, Marketing, Communications, Business, or related field)

• You’ll be joining a passionate, mission‑driven team working to make mental healthcare more accessible

• This is a high‑growth opportunity where you’ll directly impact partner success and company expansion

• You’ll be empowered to try, test, and innovate — with support, but without micromanagement

• Fully remote role with preference for candidates in CST or PST; some travel (10–15%) may be required

• Have an entrepreneurial spirit and a “builder” mentality

• Are motivated by clear goals, KPIs, and the thrill of seeing your outreach turn into results

• Aren’t afraid to pick up the phone or reach out cold to make a connection

• Thrive in environments where autonomy is expected and high performance is rewarded

• Want to be part of a team that’s deeply committed to transforming mental healthcare

• An amazing team culture

• Healthcare, Dental, Vision,…