Work From Home Client Service Representative | Entry Level

Work From Home Client Service Representative | Entry Level

Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible | Work From Home
Experience: Entry-Level Welcome | No Prior Insurance Experience Required
Compensation: Commission-Based | Weekly Pay | Performance Incentives

Are you looking for a career where you can help families, build meaningful relationships, enjoy remote flexibility, and create long-term professional and financial growth through your performance
?

AO is seeking motivated, service-oriented professionals to join our growing virtual team as Virtual Family Benefits Advisors
.

In this role, you’ll meet virtually with individuals and families seeking information about available benefits, help them understand their financial protection options, and provide personalized guidance based on their needs.

This opportunity combines customer service, benefits education, relationship management, and consultative insurance sales in a fully remote environment.

We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.

• 100% Work From Home
• Flexible Scheduling
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• No Traditional Cold Calling
• Weekly Commission-Based Pay
• Performance Bonuses & Renewal Income Opportunities
• Comprehensive Training & Mentorship
• Performance-Based Leadership Advancement

AO operates within the American Income Division of Globe Life , serving working families and members of organizations throughout the United States.

Our representatives help individuals and families understand supplemental life, accident, and health insurance benefits designed to provide additional financial protection.

We serve families connected with:

• Labor unions
• Credit unions
• Associations
• Working-family organizations
• Veterans and their families
• Other eligible groups and members

Our culture emphasizes service, integrity, accountability, mentorship, professional development, and performance-based growth
.

As a Virtual Family Benefits Advisor , you’ll conduct scheduled Zoom and phone consultations with prospective and existing clients.

You’ll:

• Learn about each family’s needs and financial protection priorities
• Answer questions regarding available benefits
• Explain life, accident, and supplemental health insurance options
• Review coverage features in clear, easy-to-understand language
• Provide needs-based recommendations
• Help families evaluate available options
• Guide clients through applications and enrollment
• Assist with required documentation
• Maintain accurate digital client records

Our approach emphasizes education, service, integrity, and trust—not high-pressure sales tactics
.

Your relationship with a family doesn’t necessarily end after enrollment.

You’ll provide continued service by:

• Maintaining professional follow-up
• Answering policy and benefit questions
• Assisting with applicable policy reviews
• Helping with beneficiary information updates when appropriate
• Responding to ongoing service needs
• Maintaining accurate client documentation
• Building trust through dependable communication and exceptional service

The goal is to become a trusted resource families can rely on throughout their relationship with AO
.

Representatives connect with individuals and families who have requested information regarding available benefits
.

This allows you to focus on:

• Scheduled virtual consultations
• Benefits education
• Needs-based conversations
• Enrollment assistance
• Relationship…