Client Success Manager; Fully Remote

• Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster.
• We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.

Role Overview:

• As a Client Success Manager, you will create an unparalleled client experience by providing strategic partnership and tailored solutions for your book of accounts.
• You will drive revenue growth from existing accounts by building strong relationships and identifying ways to help clients achieve their goals via Array’s suite of products.

What You'll Do:

• Manage and grow a portfolio of high-value accounts, focusing on understanding their business objectives and challenges.
• Take ownership of your clients throughout all phases of their relationship, including deployment, launch, ongoing optimization, and ultimately expansion and renewal.
• Proactively problem solve for your clients by resolving or anticipating issues, and identify, pursue, and lead complex growth opportunities.

What We Offer:

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents.
• Unlimited PTO and sick leave + 14 company holidays, 100% 401k match up to 4% with immediate vesting, and generous parental leave.
• $1,000 desk setup subsidy, $100/month for wifi/cell phone expenses, and summer Fridays.

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs launch consumer credit and identity monitoring products. As a remote-first company, it focuses on providing opportunities for high-performing individuals to have deep impact in the fast-growing fintech space.