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Remote-First Strategic CX Lead, SaaS Education

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Presence
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Sales
    Customer Success Management, SaaS Sales
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below

Presence is the leading provider of teletherapy solutions for schools across the United States. The Customer Experience Specialist will manage a portfolio of school and district partners, drive onboarding, adoption and retention, and serve as a strategic advisor throughout the customer lifecycle.

This role involves leading training, developing success plans, and measuring value with KPIs while collaborating with cross-functional teams to ensure measurable outcomes for students and districts.

We are seeking a motivated Remote-First Strategic CX Lead, SaaS Education to join Presence in United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote-First Strategic CX Lead, SaaS Education role in the description above.

We appreciate your interest in this position.

Join Presence and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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