Virtual Customer Service Representative

Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only

Schedule:

Flexible | Work From Home

Experience:

Entry Level Welcome | No Insurance Experience Required
Compensation:
Commission-Based | Weekly Pay | Performance Incentives
Career Track:
Client Services | Sales | Leadership Development

Are you looking for more than your next paycheck? Do you want a career where your effort, professional development, and performance can create opportunities for greater income and advancement
?

AO is seeking motivated, growth-minded professionals to join our expanding virtual team as Remote Career Growth Consultants
.

In this role, you'll work with individuals and families who have requested information about available benefits
, helping them understand their options, identify their needs, and make informed financial protection decisions.

This opportunity combines client service, relationship building, benefits education, consultative insurance sales, and leadership development in a fully remote environment.

We value communication skills, professionalism, coachability, work ethic, and a willingness to grow
. Comprehensive training, licensing guidance, mentorship, and ongoing professional development are provided.

• 100% Remote / Work From Home
• Flexible Scheduling
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• No Traditional Cold Calling
• Weekly Commission-Based Pay + Performance Bonuses
• Renewal & Residual Income Opportunities
• Comprehensive Training & Mentorship
• Performance-Based Leadership Advancement

As a Remote Career Growth Consultant
, you'll begin by learning how to provide an exceptional client experience while developing valuable communication, business, and relationship-management skills.

You'll meet virtually with clients, learn about their needs, explain available life, accident, and supplemental health insurance options, and assist eligible clients through the enrollment process.

As you demonstrate consistency and strong performance, you'll have opportunities to develop additional skills in mentorship, coaching, team development, and leadership
.

Our approach is centered on education, relationships, service, and trust—not high‑pressure sales tactics
.

• Meet virtually with clients through scheduled Zoom and phone appointments
• Connect with individuals and families who have requested benefit information
• Ask questions to understand each client's needs and priorities
• Build trust through professional and personalized communication
• Answer client questions clearly and accurately
• Provide ongoing follow‑up and client service
• Build long‑term relationships beyond the initial appointment
• Maintain accurate digital records and documentation

Once properly licensed, you'll:

• Explain available life, accident, and supplemental health insurance options
• Help clients understand coverage features and benefit choices
• Identify individual and family financial protection priorities
• Provide needs‑based recommendations
• Guide clients through applications and enrollment
• Assist with required documentation
• Help ensure clients understand the coverage they select
• Provide continued service after enrollment

Spend your time helping people who are interested in learning more about available benefits.

Representatives connect with qualified client opportunities, including individuals and families who have requested information
.

This allows you to focus on:

• Scheduled client consultations
• Benefits education
• Needs‑based…