Switchgear Quotations - Remote

Full-time | Remote

As a Gear Specialist you will provide world class customer service with zero mistakes, constant improvement, steady growth and profitable sales. Project Specialists should always be team players, possessing a light & friendly attitude, positive disposition, appreciative mindset of co-workers strengths, forgiving of co-worker weaknesses, value of shared credit and losses while supporting the team goal/budget. We wish you to enjoy your daily job, enjoy your co-workers, stay motivated daily.

• Develop & Maintain relationships with key customers
• Support Manager when needed
• Support branch operations as needed
• Partner with outside sales people as opportunities warrant
• Partner with manufacturer sales people as opportunities warrant
• Review plans, specs, addendums, customer RFQ and prepare responsible bids & quotes
• Close clean & profitable orders
• Assist co-workers with product and market knowledge
• Stay Current with industry trends and products

• Provide quote to all CRFQ on or before date requested
• Provide accurate pricing for all line items in Job Track
• Review manufacturer/vendor bills of material for accuracy as well as terms and conditions
• Provide No
  
  Bid to customer and OS when choosing to no quote a CRFQ
• Use Job Track QMS report to follow up on projects quarterly
• Close a lost job in Job Track with feedback when provided
• Utilize GearPM to create GOT once PO is obtained from customer
• Provide Turnover sheet to GearPM when turning over an order
• Review manufacturer/vendor submittal package for accuracy and thoroughness
• Work with PM to deliver a complete, organized submittal package to the customer
• Review returned submittal with PM and make appropriate changes as necessary
• Create change order quotes within the J# of the project in Job Track
• Reach out when overwhelmed or unable to respond in a timely manner
• Answer/acknowledge email within four hours
• Answer/acknowledge voice mail in four hours
• Use email out of office reminder
• Add time off to team Google Calendar
• Set updated voicemail message stating time off
• Express or highlight all concerns or obstacles to manager
• Take ownership of problems and work toward full, agreeable resolution. Don't hide even when it's terrible.
• Embrace change and suggest better methods of operation, question why we do things.
• Do not participate in company gossip or idle chatter
• Always support the gear team and the company, don't speak disparaging about either
• Show respect to all employees regardless of age, intelligence, gender or race
• Build relationships with customers and vendors that lead to profitable orders
• Contribution to team Hit Rate and profitability (volume, margin, breakage/losses)
• Seek & Offer Customer Feedback
• Seek & Offer Coworker Feedback
• Seek & Offer Vendor Feedback
• Participate in Training, suggest and line up team lunch & learns.
• Work with new employees to on-board, train & integrate into the team.
• Keep good notes and documentation in regards to bids, buys, and orders
• Keep up to date and utilize the Google Vendor Sheet

SE Advantage, MySE, Job Track, Adobe/Bluebeam, Microsoft Word & Excel, Google Mail, Google Drive, Google Docs, Google Sheets, Google Calendar, Order Entry, Colonial Info System, Zoom Phone, MyAsco, Littelfuse, Mersen EP, Mersen Fuse-Ion

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree Preferred in Business or similar major
• Ability to work overtime as necessary
• Strong problem solving skills

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