Kea Account Manager - Event Agvency

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a KEA Account Manager - Event Agency based in United States.

This role is focused on growing strategic client relationships and expanding business across the North American market. You will act as a senior client advisor, building trust with key stakeholders while identifying opportunities to strengthen partnerships and increase revenue. The position combines account leadership, commercial strategy, relationship management, and business development within a fast-paced event and experiential environment. You will work across markets and cultures, collaborating with international teams and leveraging a global client network to create new opportunities.

Strong commercial judgment and financial awareness will be essential as you manage account performance, budgets, profitability, and negotiations. The role is ideal for a proactive relationship builder who thrives on ownership, ambiguity, and delivering high-quality client outcomes.

• Grow and develop strategic client accounts by strengthening partnerships, identifying opportunities, and driving sustainable revenue growth.
• Build trusted relationships with senior client stakeholders and serve as a strategic advisor throughout the client lifecycle.
• Develop newly established North American accounts into long-term partnerships by building relationships at VP and C-suite levels and identifying opportunities to expand services.
• Lead account planning, commercial discussions, contract negotiations, and strategic conversations while balancing client value with commercial objectives.
• Identify and develop new business opportunities across North America by leveraging international client relationships and collaborating with global account directors.
• Monitor account performance, financial results, budgets, and profitability, using data and insights to inform commercial decisions.
• Collaborate with cross-functional teams to ensure client expectations, quality standards, and business objectives are consistently met.
• Identify opportunities to improve processes, introduce smarter ways of working, and leverage AI, automation, and technology where appropriate.
• Maintain strong communication across markets and cultures while supporting the growth of the North American business.
• Take ownership of challenges, raise concerns proactively, and help teams navigate changing priorities while maintaining strong client relationships.

• 5 years of experience managing and growing key client accounts within an event, experiential, communications, or creative agency environment.
• Proven ability to build trusted client relationships and identify opportunities for account development and revenue growth.
• Strong commercial acumen, including experience managing budgets, profitability, and contract negotiations.
• Excellent stakeholder management skills, with the ability to influence and communicate effectively with senior-level clients and internal teams.
• Experience guiding cross-functional teams in a fast-paced, client-focused environment.
• Strong organizational and prioritization skills, with the ability to manage multiple projects and changing priorities without compromising quality.
• Comfortable using data, insights, and reporting to support client and commercial decisions.
• Experience understanding and managing P&L performance and collaborating effectively with Finance teams.
• Strong ownership mindset, with the ability to remain calm, adaptable, and solutions-focused in ambiguous or high-pressure situations.
• Excellent verbal and written communication skills in English.
• Experience working with clients across North America and Europe is preferred.
• Experience with international or cross-cultural teams is a plus.
• Familiarity with AI or automation tools and an interest in improving processes are valued.
• Additional language skills are a plus.

• Fully remote working opportunity in the United States.
• Flexible working arrangements.
• Competitive salary with performance-based bonus.
• Home office and technology stipend.
• Lunch vouchers.
• International career opportunities.
• Annual global company offsite.
• Supportive, collaborative colleagues and a people-focused culture.
• Opportunities to work with international clients, teams, and markets.
• Inclusive environment that welcomes diverse backgrounds, perspectives, and experiences.
• Culture focused on continuous learning, accountability, collaboration, and…