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Customer Success Manager; Fully Remote

Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Sword Health
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Sales
    Customer Success Management, Account Manager
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager (Fully Remote)
  • Own 20-30 enterprise accounts, driving retention and renewals.
  • Identify risks early and build executive relationships.

What You'll Do:

  • Create proactive account and renewal plans.
  • Use data to influence senior stakeholders.
  • Coordinate with Sales, Product, and Clinical.

Requirements:

  • Enterprise customer success and renewal experience.
  • Strong communication and data analysis skills.
  • Comfort in remote, fast-paced environments.
Sword Health

Sword Health is an AI care company building a 24/7 AI-native platform for physical therapy, women's health, and mental health. With 700,000+ members, 1,000+ enterprise clients, and over $500M in funding, it's a fast-moving, mission-driven workplace.

We are seeking a motivated Customer Success Manager (Fully Remote) to join Sword Health in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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