Senior Manager, Customer Team Lead

Welch's is on a journey towards our bold ambition of being the global-leader of convenient, good for you fruit-based food and beverages. To turn this goal into a reality we need you and other exceptionally talented, agile, and innovative individuals who are eager to contribute to something extraordinary!

At Welch's, we're not just offering a job; we're inviting you to be a part of a vibrant, authentic, and inclusive culture where you not only belong, but also have the opportunity to unleash the best, most authentic version of you.

Welch’s is creating a Senior Manager, Category Team Lead role to drive growth across a portfolio of grocery customers, including H-E-B, Brookshire, Raley’s, Stater Brothers, Bashas, URM, C&S California, and Fareway. H-E-B experience is the most critical.

You’ll own the customer strategy and the execution that brings it to life. From building stronger retailer partnerships and negotiating growth opportunities to getting new products on shelves and making trade investments count. You’ll connect what shoppers want, what customers need, and where Welch’s can win.

This is an opportunity for someone who enjoys building a plan, earning a customer’s trust, and staying close enough to the details to deliver. As part of a newly created role, you’ll help establish priorities and ways of working that support profitable, long-term growth across your customer portfolio.

This is a fully remote role based from your home office, with approximately 25% travel based on business needs.

Candidates in the Greater San Antonio area are especially encouraged to apply given proximity to H-E-B headquarters. Locations near other customer headquarters are also preferred.

• Own the customer growth plan. Translate Welch’s strategic growth and annual operating plans into clear customer priorities, sales opportunities, and measurable volume and profit results.

• Build partnerships that open doors. Develop strong relationships with customer decision-makers, understand their business priorities, and bring forward ideas that create value for both organizations.

• Find the next opportunity. Turn shopper insights, syndicated and panel data, category trends, and competitive activity into recommendations for assortment, shelving, pricing, and promotions.

• Bring innovation to the shelf. Lead customer conversations around new products and growth ideas, coordinating internally to support commercialization and successful launches.

• Make the economics work. Manage customer P&Ls, trade budgets, and live trade accruals with a clear understanding of how each decision affects sales and profitability.

• Connect the right teams. Partner with Marketing, Sales Planning, Commercial Finance, Category Development, Logistics, and Supply Chain to move customer plans from recommendation to execution.

• Keep demand and supply aligned. Provide monthly and annual forecasts and collaborate with Demand Planning to support production planning and customer needs.

• Follow through on the details. Own customer programming and account execution, including retailer and new-item forms, online sales information, deduction management, and timely updates to internal systems.

• You see the business behind the sale. You understand how customer priorities, shopper behavior, trade investment, and supply decisions come together to drive profitable growth.

• You build credibility through preparation and follow-through. You listen closely, communicate clearly, and bring customers ideas grounded in their business.

• You turn analysis into action. You can explain what the data means, recommend a path forward, and negotiate…