Renewals Specialist, Sales

# Renewals Specialist Outreach Atlanta , GA (Hybrid)
Full-time $45,000 – $50,000 / year Upload your resume once and Scout applies for you Apply with Scout Share this job:

Linked

InXSave image

This specialist manages transactional renewals and works with Account Managers to protect at-risk customer relationships. The role tracks renewal milestones, forecasts risk and value, and improves processes, using AI to identify account health signals and reduce manual tracking.
* Permanent* Hybrid
* 2+ years in a SaaS environment
* Bachelor's Degree or equivalent professional experience### Skills and expertise

Salesforce Catalyst Smartsheet Zendesk Tableau Excel Google  Sheets Forecasting and metrics### Key responsibilities
* Manage renewal notifications, communications, and milestones to support on-time renewals.
* Partner with account teams to execute save plans for at-risk customers.
* Maintain renewal forecasts, risk indicators, CRM records, and team workflows.## How this job compares

Compared with 801 open mid-level sales jobs on October 10, 2026.Pay:
This job pays $45K to $50K a year. The 217 open mid-level sales jobs that publish US pay start at $129K on average, so this job starts about 65% lower.

Similar open jobs:
We Love AI Jobs lists 801 open mid-level sales jobs at 207 companies.

Remote work:
This job is hybrid. 262 of the 801 mid-level sales jobs (33%) are remote.

AI in this role:
Medium. The role uses AI tools and works with AI systems as a regular part of the job. The posting says the specialist will use AI to surface renewal risks, interpret account signals, and reduce manual tracking. AI supports the renewal work rather than being the role’s primary product focus.## Full description

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions.

Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team The Renewals team plays a critical role in Outreach's growth by helping customers continue realizing value from Outreach while protecting and growing recurring revenue. We combine customer engagement, commercial acumen, and operational rigor to drive retention and deliver successful renewal outcomes.

Beyond managing individual renewals, our team continuously improves the processes, systems, and operating rhythms that make renewals predictable, scalable, and customer-centric. We collaborate closely with Sales, Customer Success, Revenue Operations, Deal Desk, Legal, and Support to deliver a seamless customer experience while helping Outreach retain and grow revenue.

We're a highly collaborative team that values accountability, curiosity, and continuous improvement. If you're energized by the combination of customer engagement, revenue impact, and process improvement, you'll thrive here.

The Role You own the transactional details of renewing our current customer base. As contracts approach their end date, you track and process each renewal so customers move forward on time. When an account is at risk, you step in to rebuild value and protect the relationship, partnering with an Account Manager to build and carry out a save plan.

Your primary metrics are on-time renewal rate and renewals saved, measured by both…